Reviews Epiphany

5
William Frieszell
+5
I had a package to drop off that was already sealed and labeled. Went off without a hitch and no wait. All the people with taping issues... Isn't this a little bit like going out in public with your belt undone and expecting your waiter to close it for you? Sure.... The tape would be a nice courtesy, but I don't think it should be an expectation.
5
Dayva Segal
+5
I've had a mailbox at this store for a few years. The people working here are always very diligent and have definitely gone above and beyond to help me to my car with large packages, finding lost packages, etc. I've also mailed many things here and have been satisfied with the results. I also see these essential workers doing their best and multi-tasking to service clients during busy times. I have to say I find some of the other more negative reviews problematic...many of the things people complain about are out of the employee's control. The people working here are hard workers who are doing their best to provide a much-needed service, especially now! Also I'm really not sure why it is necessary for so many people complaining to mention the ethnicity of the people behind the counter???? I appreciate the team here so much!! I hate to see others treat them with disrespect.
5
Steve Guttbinder
+5
As far as I'm concerned, this is the best UPS Store in the Bay Area! The folks here go above and beyond. They are hospitable, friendly, and will help you tape up your box at no charge if your tape runs out of your personal tape gun that you brought to the store like I did! Plus... there's ALWAYS parking here!
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