Review Snappy Tomato Pizza - Erlanger

Thought I was calling Domino's but ended up calling here (don't know how that happened) and it was a great mistake. The cheesy bread and pepperoni pizza were delicious and delivered hot. When I'm in town again, I'm ordering here.

I have loved Snappy since I was a kid but this place is very inconsistent. The store it literally a 5 minute walk from our house and sometimes it takes over and hour to get the food. Tonight it was an hour and a half and cold. When we called they said the driver had 5 deliveries before us. The manager didn't seem to care and just offered to try again. We ended ordering from Papa John's. That's just bad management. The owner here needs to step it up. More staff and competent managers please. Update 08/03/21: we decided to give these guys another chance. Desert pizza was burnt and missing the strussel topping and two packs of the icing just tossed on the box. Gross and lazy.

Great my 6yr old loved it and that is saying alot... She's quite the pickey eater. Lol I had to trick her and tell her it was we usually get or she wouldn't touched it. 😉😆😂

Awesome pizza and super friendly service!

The sign on the door says" for your protection, all guest and team members must wear mask. This team member had no mask and no gloves making our food.

I love Snappy Tomato but their online ordering system as ZERO functionality----ever since Arrow POS took over Snappy Tomato's ordering system, it's been nothing but a problem. First, it lists payment options. Laughable. There's only 1 option--a credit card. If you're not offering a cash option, you should just skip that step. Second, whether I populate the payment information from Google or input it myself, it gets rejected half of the time. Then, rather than giving the option of just inputting the information again, it goes back several screens and makes you start all over. I think Arrow POS is truly a POS and for Snappy Tomato, the programming could have been done by a 6th grader. Snappy would be well advised to go back to its previous platform and can this company. Anyway, like always, I logged off and called and placed my order.

Called at 942pm to order a veggie pizza for pick up and had no issues especially when they close at 10pm. Excellent customer service

Called to place a delivery order for a pizza. The employee answered, " uuuuh hello" I said, "snappy?". He said this is snappy. I said 8 wanted d to get a pizza delivered he said 1-1.5 hour wait I said ok bring it. He said are u sure. Trying to detoure from spending money at this franchise. Ok in said yes he said 2103 Chesapeake Dr? I said I am at the Edgewood tavern. He said I need an address. I said u just gave me one. I am at Edgewood tavern. Lsir I can't help u with out an address. I am sorry, but I get it if we are still using MapQuest or an atlas I could see the confusion of this lazy employyee. All I have to say hey Google takee to Edgewood tavern. Done deal. Rude, inexperienced at customer service, but is still allowed to be the voice of this franchise. I was ordering 3 beasts for the gathering I was at. Horrible go to speedway and get a slice this franchise sucks.