Kfc - Excelsior Springs - Photo album

I ordered a 8 piece family dinner mixed with original & crispy . I am not at all happy and cant get anyone to answer the phone. All the chicken was crispy over cooked there was no original. The corn I ordered was brown and smelled weird. I don't believe there is anyone in charge or anyone to train c

So they have online ordering but when you go to pick it up inside, the doors are locked? Then they weren’t taking orders at the speaker & only at the window & making everyone wait until each order was done & handed out? Didn’t include any sauces asked for. Waited in line for AT LEAST 30 minutes. Don

Gave a 1 star only because I have to give e at least 1 to write a review. Service was horrible! Our order was incorrect, they gave us a large popcorn chicken to replace an 8 piece tenders. When we went back up there to get the coleslaw they did not give us the employee was rude and slammed the windo

Just went thru drive thru, was told thru microphone that they will take our order at window. Sat in line about 30mins. Got to window and ask for a 16 piece family meal, only to have the cashier shake is head no at us and said sorry we can't do that. I don't even know how to express my feelings on th

Ordered a 16 pc meal ( order #1348 over $50.00) the chicken wasnt seasoned and was soggy and nasty, didnt recive the 8 biscuts that was supposed to come with the meal. Will not be back!!!!! Could have got better at Hy-Vee.

Extremely rude lady in the drive through. 4/2 at 6pm. Very rude to the car in front of me causing them to drive off..then yelled through the speaker “I didn’t want to take your damn order anyway”. This type of hate for taking orders happens every single time I come here.. I made a mobile order this

DO NOT EAT HERE!! This place is So Dirty!!!! Will be contacting Clay County Health Department for Everyone's Safety. Do Not Eat Here. Ten minute wait in drive thu. Order was wrong when I got home. Called and they said they give refund if I had receipt upon my return. No offer to fix problem. I r

Rude staff, wrong food, refused to even listen. Refused to give her name when asked. I ll be in to talk to the manager tomorrow. Hopefully this place closes and a Popeyes moves in. What a joke.