Sluurpy > Restaurants in Fairfax > Tropical Smoothie Cafe
Tropical Smoothie Cafe - Fairfax - Photo album
20211011 2nd time here. This time I did in store pick up. This place looked so clean and smelled so yummy! I was waiting for my smoothie to be placed by the mobile pick up area if the counter. As it turned out, I had to let the employee know because he kept them behind the counter. Not sure why they
This specific location is super hit or miss. My favorite is the Chia Banana Boost w/ Banana. It tastes different pretty much every time I get it. I wish they would follow the recipe. The most recent one I got (today) was filled with ice and had little to no flavor. Other days, the smoothie is flawle
Food is okay but workers are super rude. They wouldn’t let us order a smoothie when we came 10 minutes before closing - only 1 smoothie and the place was empty. Came again and the cashier didn’t say a single word to us to greet us or while we ordered. Handed us the receipt silently and didn’t ask us
Don’t understand why employees refuse to follow simple order instructions. Consistently.
Placed order in-person (huge mistake assuming English is understood).
My order: Caribbean Jerk Chicken Wrap with EXTRA pineapple salsa, EXTRA jerk sauce. What I got: Zero pineapple salsa, half normal amount je
I placed an online order, the confirmation said my order would be ready in 10 minutes. 10 minutes later, I go into the cafe and the drinks aren’t ready, after 20 minutes, I asked the man who never bothered to acknowledge me about the drinks and he mumbled something and walked away. At the 35 minute
Terrible customer service from this place especially from this black dude at the counter. When I tried ordering, I was told "WAIT! Can't you see im making sandwiches here" and he then gave me a dirty look. At this point we got tired after waiting 10 minutes in line so we left as did the customer beh
When I complained to the owner that I did not get what I ordered he raised his voice at me and was very rude. It's a shame cause I love the smoothies 😫😥 never again!
Completely messed up my order today. Mayo on the wrap when I said no mayo. No chips in the bag that are supposed to be. Smoothie tastes bad. Awful.
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