We love this new location! (It's formerly the Marie Calendars building) They've completely renovated the inside to a nice Red Robin theme. The food and the customer service was awesome!!! Looking forward to trying more menu items. Loved how they asked "red or no red" on our burgers. Food, atmosphere, and service was top notch! Check out the purple lemonade!! The bomb! 💜
A rainy Grand Opening today. I arrived at 11 AM and was met by masked employees checking COVID vaccination cards upon entry. I was seated at a table in the bar area by mutual agreement. I was served promptly and my drink order was processed while I perused the menu. I ordered the Royal Red Robin burger, having an egg, bacon slices, cheese, tomato and shredded lettuce. I upgraded the fries to onion rings for $1.49 additional. The food arrived quickly, was cooked perfectly and was delicious. The service, like the food, was excellent.
This is our favorite location, BY FAR! Whenever we're craving a burger we know we have to go see Ryan (server at the bar). He's consistently providing some of the best service we've seen in the industry "post-pandemic". If you feel you've lost all hope for the food industry....go visit this place. Burgers at delicious, affordable and fresh. And if you can sit at the bar, DO IT. And ask for Ryan :). You'll thank me.
Masked and Vaccine check require. New restaurant; Fastest service in the bar area. Best tasting hot wings, burgers and fresh salad. Lots of parking and designed pick up entrance too.
Had dinner tonight during their training days. Food was good and burger cooked just right. So glad Red Robin is back in Federal Way!!
Really good food, great server. Manager was on the floor making sure everyone was having a good time.
Only issues... Hostess seemed like she didn't want to be there, didn't seem welcoming. She also sat a table right next to us when the entire section was open tables. And the busboy was following a waitress around like a lost puppy.
Don't really count any of these as big issues, just a bit odd.
Overall a good experience and will be back.
Overwhelmingly impressed by the customer service here. When I think Red Robin, I think great burgers, not exemplary customer service. Not that it’s usually bad, it’s just not usually this impressive. The hostess was beyond cheerful and friendly. Servers were busy, cheerful and engaged in cheerful work appropriate banter amongst themselves when not with customers. Super impressed to see such a great group of hospitality professionals who clearly work well as a team and like their jobs. And the burgers are still great too.
It was crowded walking in, very busy. How ever at the table it was easy to toon out. Excellent service. Bottomless root beer floats for $7. I'll be there every night with a $3 tip. Like, keep the change, and keep em' coming. Soft serve ice cream has a special place in my heart. As busy as it was there was no wait time finding a table, getting our food and politely diligent about our refills. I felt comfortable and enjoyed the experience.
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