Sluurpy > Restaurants in Festus > Steak 'n Shake

Steak 'n Shake - Festus - Photo album

We'd given up on Steak n Shake with all the cutbacks, restaurant closings, and service problems. But so glad we gave this one a try. The shift to ordering at the digital kiosks seems to have made all the difference: our order came out fast, and was perfect! And I mean, the food looked like it could
It has changed so much the last few years. You order on a kiosk inside the restaurant. Take a seat. And they will call your number. The service has increased greatly. Before when you'd be waiting 45 minutes for your food now you might be waiting 5 to 10 mins. However many of the items are no longer
This really isn't a complaint against this location as much as Steak 'n Shake in general. Gone is much of the classic diner feel, the pleasant interactions with wait staff, and a reasonably priced meal still served on real plates. I don't want to order my food from a computer kiosk. I want a huma
The restaurant is under new management with new crew altogether! Improvements made daily from what it was before. If there ever was a problem with my food (very very rare) I just call them and they are very polite and offered to fix it without hassle. They are always busy but work so hard to get me
The business model here has changed, as it as at all Steak&Shake restaurants. You order and pay by debit or credit card at one of four touch screens. They call your order number when the food is ready (which is now much faster than in the past). You can eat inside or the food out. The restaurant al
My daughter and I got lunch there on her birthday. It's all self service but that was okay because the food was great and the employees were friendly and doing their jobs. 5 Stars
Steak & Shake Steakburgers are my favorite fast-food cheeseburgers, bar none. And tday they were just as good as they have been (to me) for the last 45 years. My chocolate shake was excellent as well, & our waitress was friendly, helpful, & gave us just the right amount of attention. I'm very glad t
Delicious burgers and i love their shakes! I got a buttery burger and chili and loved it! They have a great rewards program to quickly earn free food. They forgot my cheese for my cheese fries but otherwise service in drive thru was fast and pretty friendly.. It was my first time eating at the festu
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