Today I went and there was only one worker and I just want to say I am very pleased with the service they provided and even tho I had to wait awhile I don't mind because they are doing the best they can do with a line to the street. I even tipped because people can be jerks sometimes in that situati
Worst experience. Order online for curbside. Got their they didn’t answer the phone and door was locked. Went through the drive thru to pick up and waited over an half an hour. Milkshake machine broke. Our cups had more pop on the outside then inside. Our burgers were cold and disgusting and we didn
My food was great and had wonderful service the manager Shirley I believe her name was won my son a stuffed animal with the claw machine! She was very friendly and welcoming. We’ll definitely go back.
The lobby was closed so I had no choice but to go through the drive thru. After sitting there for 5+ minutes waiting for someone to acknowledge my existence I was finally able to place my order. I then spent another 10+ minutes waiting to receive my order. I was the only person in line. After pullin
Incredibly slow service. Do NOT go through the drive-thru unless you like to sit in your car wasting gas for 20+ minutes, sitting in front of the speaker waiting to give your order. Not a one-time occurrence, either.
went through drive thru girl had attitude which is whatever to be expected from steak n shake but fries were hard and cold garlic burger was so greasy and full of salt it was not edible besides it only had one patty went back through to get a refund and was told that I was not allowed to refund t
There was one car ahead of us and it took YEARS to order. They forgot to give us a kids meal we ordered so we had to turn around and wait forever in line again, all the while with a crying kiddo. We were supposed to get a drink and a shake but they only gave us the shake and refused to give us a dri
This place was filthy. The floors in the dining room and the bathroom were really dirty, the toilets were gross, the hand dryer in the women's bathroom wasn't working, and one of the soap dispensers was empty. Our ketchup bottles were both empty, no napkins at the table, no salt on the table and I h
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