Reviews Starbucks

I left 4 ⭐️ for what I’ve experienced the last few years coming here up until these last few weeks. I have a little one allergic to dairy and we are vegan so I do watch to see how my drinks are made if I can. Here’s a few recent experiences… 1.Recently I ordered the matcha frap with soy milk and no whip. From my car I watched the barista put whip on my drink then scraped it off when she realized the error, put the lid on and they continued to hand it to me. When I asked if this had whip on it the person at the window told me no. I responded saying I could still see the remaining whip and saw the barista scrape it off then asked for my money back to which she apologized and insisted on making it again. 2. Ordered a matcha frap like I mentioned above and it came with visible powder throughout the cup. Instead of driving away I thought I would ask if I could have a spoon to mix it so I waited at the window waiting for them to help. They looked at me multiple times, continued to ignore me and after a few minutes i decided it wasn’t worth the wait. 3.on my latest trip I ordered the matcha frap again and they were out so I told the woman what my order normally is and asked for something not super sweet but iced. I will take partial blame for this because I should have mentioned again to have no dairy before getting this drink. I was given an iced coffee. After a few drinks I realized it didn’t have the taste of soy milk so I went back through the line to ask if this drink had dairy and the response was kind of like “well I mean milk is dairy.” As if I knew it was in there. Like I said above I do take blame for part of this issue, but I woke up this morning to a baby spitting up and upset because she gets it through breast milk and I feel awful for her. Not only that, but this is the first time in years I’ve drank any animal milk and I’m honestly disgusted and mortified. I think the slow regression of service has ruined the “feeling/experience” that I get from Starbucks. I realize that it is hard to find good loyal workers and mistakes happen, but I think it’s a good time for me to take a break from Starbucks and save the money

Staff are always great here! And the drinks are to be expected- good as well! Thank you!

Very friendly and fast. Consistently great service. Just make sure if you have kids and don't want drinks with coffee in them, you make sure to remind them at end of order- no coffee.