Got this meal for $7 with the coupon. Not a bad deal, but without the coupon questionable because sometimes I get burnt chicken pieces and that’s not cool.
Great service, I’ve been coming to eat here often over the last year. The staff are incredible. Shoutout Herlindo for great customer service, really elevating what should be a normal eating experience into just a wonderful night
We celebrated some work successes by ordering a group lunch for our office and employees. It was the first time we used El Pollo Loco in Fountain Valley and they were great! The chicken was cooked perfectly, not too dry or salty, and our employees were very pleased. It was my job to place the order
Just one person taking care of all the customers, so quite a long waiting time to order and to receive your order.
Also thanks that I checked my bag before leaving the premises, the sauces I order, were not included, plus now you need to be sure you request utensils, napkins even salt and pepper, be
The customer service was actually above & beyond. Order was correct, friendly cashier(s), went out of their way each time I've been there. For me - it's the small things that count, that tend to matter most, and that's where they exceeded. I was quite impressed with their kind & genuine approach as
One of the best location for lunch or dinner every day. I several times here and I am more than happy with the food ( favorite is 4pcs meal half chicken), service and the ambiance of the location. Very clean place, very friendly staffs, very good service overall. Highly recommended. Thank you for ev
I asked for no beans a few minutes after I ordered the item, and they managed to do that for me perfectly. Awesome. :)
I have the new chicken tamales. I would have to agree with other people who have visited El Pollo Loco, the chicken was very dry.
Other than that, the place is extremely clean,vhas extremely fast service and hires extremely nice employees. There was all kinds of seating, which includes high chairs
The food is always delicious and their customer service is always excellent.
Nailed it!
Drive-thru order is right *every* time. Sulienne crushes it at the drive-thru window. She’s fast and gets my order right—which is tricky to do since I order salsa roja and serrano chilis as add-ons, and no ice in my Diet Coke. This crew stumbled a bit after Pedro left but seems like Karla
Good food and good service!
We'll be back!🐔
Very friendly staffs & great food.
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