Sluurpy > Restaurants in Frederick > Red Robin Gourmet Burgers

Red Robin Gourmet Burgers - Frederick - Photo album

We sat down about an hour ago (still here as I write this) and we witnessed a customer ripping the staff and management a new one over a misunderstanding that wasn’t the staffs fault so I wanted to come on here and tell you about the excellent service we received. The burger melted in my mouth, the

Tried out the new cheesy bacon burger with cheese fondue. It was pretty good. Place needs some maintenance done though. Booth seats were torn, walls had some black marks on it. Our server was really nice and attentive.

Do not visit this location. Cook at the grill had his mask off and around his neck the entire visit. The silverware was dirty, as well as the floor in the restaurant. All 3 stalls in the ladies bathroom had no toilet paper in dispensers and on back of toilets, no soap in the dispensers and paper tow

Ever since the pandemic, this place has gone downhill, fast. Many of the restaurants in the area either never lost their understanding of customer service or rebounded since restrictions loosened. The servers are disengaged, management completely oblivious, or even worse sees it and didn't care enou

The food came out really fast and the service was good.

It was pretty good... The downsides were two: The machine that makes ice cream, milkshakes, root beer floats was out of service so no floats on this trip. The pretzel bites appetizer came out 5 minutes AFTER the meals did 🙄. But on the upside: The waitress comped us the appetizer since it was late.

This was my first time visiting this Red Robin but my second time at a Red Robin in general. I wasn't impressed with my first one and this wasn't any better. The restaurant didn't look very clean at all. I could see remnants of old spilled sodas on the floor and even a spot on the wall. The place

Overall, we have had decent experiences here. However, the last visit was rough. They employed a very poor service system of one waiter and a bunch of runners. We ended up waiting over 35 minutes just to pay our check. Food was good, but that ruined the dinner. Waiter was doing his best, just overwh