The girl who worked tonight 3/20/21 was the only person working and did a very fabulous job getting our order as fast as her hands could make it. We drove from Humble and had to drive back but decided to get some food and glad we chose the right place. Her customer service skills were on point. She deserves a raise for the hard work she put in tonight it was super busy with at least 5 online orders and a few walk in orders and she made sure every customer knew she was aware of them and would be with them as soon as she could or she would have their order ready in a few minutes.
So glad I drove to get some! The staff working was very welcoming! Smiles on their faces.
Called at 8:30 pm to order for delivery. The young man who answered said they had a few orders he had to deliver but would come back and make fresh sandwiches and deliver to us...meaning a 45 minute wait. Despite the fact he would have to work later to get us our order, he did it anyway and we were so thankful! He even called to tell us he was on his way and had a really positive attitude every time we talked to him. Employees like him are what make the customer experience great and the location profitable! He deserves a raise!
I gave four stars because of the awesome delivery driver. I wish I knew his name. He called because it had been an hour since our order was placed. He had just reported to work and called to apologize and say that he was on his way. Although our wait was longer than anticipated, his call was top notch customer service. So many places don’t take the time to do that. Our order was fresh, correct and delicious.
Great place to stop and have a Quick Meal on the Seawall. Friendly Staff, Clean Place.
Says they close at 9 put in mobile order at 8:45 arrived and they had already closed the store down. And acted like it was a huge inconvenience to make the order. While I understand it is close to closing time. 15 minutes is to early Update: we were reached out by the area manager and he handled this very well. We are thankful for that
Polite lady answered the phone took my order.she let us know there would be an hour wait for delivery which was fine(mothers day) .driver was also very polite..Sandwiches ,( tuna) were fresh and very good.
I reeeeeally like this chain. The selections are not only the usual. Inside the restaurant is attractive. The staff was most helpful. Here is my PERSONAL EXPERIENCE. .....We ordered Tuna sandwiches. They had None prepared. We had to wait. Because of this, we were Given, each, a Giant cookie and a choice of a beverage. All FREE! ! ! We were most impressed. Where are you given FREE TREATS for waiting a few minutes? ?
Had the tuna sandwich. Was good. Fast service. Ate inside. The only drawback was that it was very loud. I think it's the design of the building. All the sounds were echoing bad.
We got some BLTs for the beach and they were delicious. Staff are friendly and accomodating. Cut the sandwiches into fours for us, so we can divided amongst the kiddos. Ice cup = 27 cents. Great buy for a hot day at the beach.
I am visiting Galveston from out of town and I had 3 small children. I wanted something light and delivered because I was staying at a hotel and didn't want to pay and arm and a leg for room service. They delivered within 10 minutes! And the sandwich & service was was awesome as well!
Me and my husband loved the way they made our Sandwiches. Super fast service and very kind workers.
If you've ever heard a Jimmy John's commercial, you know that they care about how fast they get the food to you. I've gotten my sandwich before I even finished paying before. If you like Subway, it's worth trying JJ's to see how it compares, even if it's a little more expensive.
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