Yehloe The Poet
02/11/2022 Tonight these young men provided the best customer service experience imaginable, for such young men. My cousin and his lady came from Chicago. They were hungry, needed to use the restroom, and the lobby was closed. These young men allowed us to eat and take a load off our feet. I had not seen my cousin in a long time and this was great. Thank you all for an amazing customer service experience.
New reviews 12/30/21: Two of my children and I were at this location and got the best service from Saral . She displayed what it means to give excellent customer service. She is a blessing to this location. I have food allergies and she made sure my food was prepared properly. Love it! ❤
Old review: I like this location, but I will not go for breakfast anymore. My biscuits were burnt and my order was incorrect, including having my order remade twice. Lunch is nice, the people are nice, the food is fresh and fast.
Munazza Croce
Today I decided to go to my favorite BK located in Georgetown, I absolutely love their service and their friendly manager. The food is always hot and I am always greeted by friendly staff who always gets my order right. Thank you so much for always making me want to come back to this location. You all are very much appreciated especially working through this pandemic and keeping everything clean.
Atroxkr
Can't even put BBQ sauce in an order. In the 20+ years I've been going to this location I've had ONE order correct.
Shut down already, even McDonald's isn't that bad. Not to mention the onion rings were like rocks.
Tammy Crow
Stopped by burger king Georgetown, Tx for a quick lunch, went through drive thru and asked about the special. I couldn't hear or understand worker, so I asked politely if he minded repeating himself and he rudely told me can't I read, just read the signage and cut me off . I decided to go inside to order and speak to manager about it. I asked for the manager and the person whom I asked was the manager and the person that spoke so rudely to me in the drive thru, he didn't apologize he continued to be rude in which then my husband told him not to speak to me in that manner and asked him if he was rude to everyone or just his wife. The manager said what are you going to do about to my husband in which infuriated him and I , he told my husband to come on motioning him with his hands asvif he wanted to fight my husband. A manager should take pride in his work and not take it out on customers if he's having a bad day. Maybe retraining or maybe replacement in this case.!!!!!!! Will never go to this location again and this will be shared socially for all to be warned of this location!!!!!!!!
Bob P
Nice BK restaurant on the inside but I couldn't get the app to work for redeeming a "2 Whopper meals for $7.99" offer that I could easily pick up at the drive thru so I deducted one star. Having just moved from Austin to Georgetown I never had that problem with the app at the North Lamar BK location. But I am just so thankful that I can now walk into a restaurant without having to fend off panhandlers and dodge other undesirables like I had to in Austin.
Roland Perales
First time here and I was very impressed. The inside was immaculate and well designed. I received very friendly service and even got to speak to the Manager. The food was fresh and quick. Thanks for a great lunch.
beepbop
Always love BK. Wife commented that her chicken sandwich was better than at Chick-fil-A -- which is saying a lot coming from her.
Rob Patterson
Will NEVER go there again! Incompetent and rude! Used BK App to order, said just take a seat when I arrive and they'd call my order when ready at scheduled time. Also added a T-Mobile Tuesday special of free Whopper to order.
I waited and some male employee finally calls me up and asked if I'd ordered. Told him I used app. He started to lecture me how I had to check in when I arrived. I told him App didn't say that. He told me he didn't have order, he brought up screen and I pointed to my order. He said he'd get it started. I barely sat down again when he 'waived' me up.
Got order, but was missing T-Mobile special of Whopper. Went back to counter and tried to explain and show him what happened. He just shrugged his shoulders, said he never got that and walked away.
I threw entire order away and left!!
Will never go back!
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