Nicole Davis
Tried the lobster mac & cheese, got extra sauce since my dad said it was a little dry when he order the angus beef mac & cheese... but mine was definitely well worth the extra sauce and super cheesy! Took a picture of the lobster as well. They're not super huge pieces but they are in there. I'm glad they finally brought the mac & cheese back.
Luis A Rodriguez Cifredo
The food is good and you can order online and pickup or the new self service order pretty cool but on the phone have more options, the place clean and serve pretty fast and the food Good đź‘Ť if like Italian food is recommended also they have really Nice deal on Family Meals đź‘Ş come and enjoy the a good food and don't spend too much money for the family. Hope you enjoy like me.
James McWhorter
I don't like to write bad reviews unless I think it will help someone else. Here goes.
This place is a dump in every aspect of the word.
Atmosphere: The inside was rundown. Apparent water damage on the interior walls. Peeling paint. The sink in the men's room is just barely hanging on. Dirt and water on the floors. Sticky tables.
Food: It looked and tasted like it had been prepared days before. Not fresh. After eating here, the family and I felt pretty bad for a few hours. I wish I had stayed home and cooked.
Service: There are two employees that I would have fired on the spot due to their lackadaisical attitude and poor attention to detail. I had to ask a handful of times for the correct order and silverware to eat with. When I came to the front, the guy there was on his phone, clearly doing the bare minimum.
If this location indicates what Fazolis has become (HQ is in Lex). I have NO reservations about never coming back.
To the manager: Take this review as an opportunity to turn this place around or find a more suitable job.
Don C
Food came out fast and was hot. Best service I've had at a Fazolis ever. Alissa was super friendly, brought us fresh breadsticks, was fast and made sure the 10 of us were happy! Impressed, she deserved recognition in this rating.
Femi Branded
Good place overall to eat, the food is great and very consistent. However, there is a funny hidden fee that got my order price from $8.99 to $14.89 on a combo menu. Next time, I’ll take it to heart to establish my final fee and have my food around that.
Angel Robey
Every since my dad found out he had cancer for the second time, we have found it’s easier to just eat out. Upon the passing of my dad (1-25-21), my mom & I still eat out A LOT, but have been so disappointed in A LOT of Georgetown’s restaurants. They either order wrong or something missing. KUDOS to Fazoli’s in Georgetown. We visited you on 4-12-22, placed a BIG order in drive-thru with manager Mary, ALL was in the bag, ALL was delicious. Thanks Fazoli’s! If I were still doing mystery shopper, you’d pass with flying colors!
Deborah Lunsford
My husband and I visited our Georgetown Kentucky Fazoli’s for lunch today. Carol is always so kind and helpful when we dine here. She ensures that we have a great dining experience here at our Fazoli’s!!! Please relay our thanks to Carol! -Tim & Debbie Lunsford, Georgetown KY
Redbird Hill
It was terrible. My partner ordered two samples, one came with 3 kinds of pasta, one with 4 (???). In both spaghetti was in there twice, and that was truly sad because the sauce tasted it like it had "turned" some time ago -- extremely sour. The fettucini had virtually no sauce on it, and the penne was covered with the bad sauce.
Justin Miller
First off the food is always hot and correct but the drive thru here is a joke. Constantly has along lines but no employee ever pulls any customers forward to the TWO drive thru waiting spots. Instead you have to wait in line for each order even if yours is small and a larger order is being filled. I have worked fast food before and there is a reason there are drive thru time goals and customer waiting spot! ��
Heather Marcum
Just left and sat in the drive thru for 15 minutes with only 2 other cars in front of me. When I got home and opened my food I found a poor excuse for "baked spaghetti" in the bag. Literally almost no cheese at all and so little sauce the noodles are hard and dry. Just a bad experience all around.
Timmy Smith
Went to have a dinner with my family before we headed over to the movies. The food was served quickly and very fresh. The staff was extremely courteous! The dining area was very clean. Will certainly return soon.
Tina Burgess Gillispie
Drove through Georgetown fazoli's tonight. Ordered 12 extra breadsticks and agreed to wait so they would be fresh. Got home and no breadsticks. Tried to call the store several times and no answer.
Melissa Tolliver
Food freah,delious, and the bread sticks were to die for. Would go again. Servuce was also alsome.
Wendy Moredock
Food good service was fast. Guy took our order was nice.Guy brought food out.made sure we had all food take out
Danielle Greer
Best night ever tonight thanks to Amanda and Chris at Georgetown ky fazolis!! Its our four year anniversary and Amanda bought us dessert and Chris gave us a $5 card off our next purchase! Thank you guys once again. Hope you loved the note we wrote. Wish I could of tip more
Andrea Embry Vanzant
Took my boys in for an eclipse day lunch. Good food and excellent service! My 6 year old took it upon himself to let the lady know he appreciated her hard work and give her a hug ďż˝ I think the name on her shirt was Madlean. She was so sweet! We may have to go back just to see her!
Carey Burnett Boggess
I hate it when they make me pull forward. inevitably, something ends up wrong on my order. Well, today it is significant enough for me to call when I got home and found the problem. I was then told that I had to give them my personal information in order for them to resolve their mistake by mailing me a certificate. Begrudgingly, I did but now that I stop to think about it, I really wish that I hadn't.
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