Update: went back this morning and the manager was MORE than diligent. Most importantly he LISTENED. He listened, he apologized and he FIXED the situation. Definitely went above and beyond and even replaced the one item that was not missing or incorrect. Went from 1 star to 5 stars. Hopefully he spe
Staff are generally friendly and smart. Good people. I'll give them that. But I have some issues with their professionalism and service.They always claim their coffee machine is broken, or that they don't serve iced coffee at certain times of night. Just now, I tried and failed to get an iced coffee
Very rude young kid working the drive through window. I tried to order 3 hard tacos with extra mild sauce... He mistook what I said. He put in 3 hard tacos and 3 soft tacos. I so no, just 3 hard tacos.
This child said no you dont have to be rude.
Excuse me?? I was not rude. Obviously you couldn'
We were there about 3am, arrived and all the lights were off including the menu light but clearly there were people in the drive thru and they weren’t closed. Waited in line forever, got up to the ordering screen and all they said was “go ahead with your order “. Get up to the window and the lady wa
Third shift here is a joke. Incompetent, rude, and unprofessional. Playing games and clowning around instead of doing their jobs, and when they actually do the job, they do it entirely wrong. Ordered a Nancho bell grande with no tomatos and extra cheese and two burritos around 2AM. Nachos had tomato
We go to this Taco Bell often, yet idk why we bother. Almost every time we go we are missing food. It’s getting very frustrating at this point as it’s been probably a good 10 times as out if the more than 20 times we visit a year. It’s doubtful I’ll bother going here anymore. I’ll start trying the o
I've been a customer since it opened but last few times has not been pleasant. Not sure if it's under new management or new owners but not as friendly, always out of towels and cleaning spray. I was driving from Lexington but will no longer do that. One lady parked next to me to clean her interior
20 minutes trapped in a drive through to be handed cold food and a burrito half the size, of the same menu item, as every other taco bell I've been to. 2 stars because it was at least edible.
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