The dining area was out of the red cream soda and I was I mentioned it to the staff and the most wonderful drive thru lady got me some out of the drive thru machine. My food did have to be remade, but it a was quick fix.
Better than average.. This Wendy's is a little bit above average for a typical Wendy's Restaurant. Love the frosties !!!
Slow service. I have stopped on numerous times at this location. The drive thru service is about normal, but if you have to go inside, the service is very slow.
The food is good. The staff works really well considering the close quarters, everybody bumping into everybody, layout of the workers part of the store. Seems not as safe of a workplace compared to the Wendy's competition that does what it takes to upgrade their stores so that it flows in a safe manner. This one here in Georgetown KY on Paris Rd is so outdated it and squished together that it is a wander that the incredible staff can get any food out at all. The AC is broke so on heat advisory days the staff is stuck being crammed between 2 grills and a fryers with enough room for 2 people to pass by each other if they turn sideways. Frosty machines on opposite ends of the store in the back of the house making it tough to trek through the store to get a customer a frosty wether in drive thru or lobby. The maintenance person is doing subpar work with a minimal budget so it's no surprise that the AC in the back of the house isn't working, towel dispenser is falling off the wall in the men's restroom and a number of other things breaking or not working properly through the bathroom lobby and employee work area. It almost like the people that own this joint just don't care about what shape it's in as long as it's still takes the customers money. The food is good tho. The staff that tolerates this insane ( by normal company standards) work condition is awesome and they do their absolute best to make great food and give the customer the best Wendy's experience.
The owners in my opinion are lacking in a bad way and are definitely relying on the workers to pull thru and pick up their slack without reward.
Staff hands down are awesome! Food is good! Hopefully the owners at pattman LLC wake up and start getting their physical store together and give their awesome staff some relief.
Food, service and staff are awesome tho!
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