Sluurpy > Restaurants in Germantown > Mcalister's Deli

Mcalister's Deli - Germantown - Photo album

The food was good when we finally got it. They only had 4 people working, and they were filling online orders first. We were told it would be 25 minutes at least before we got our food. A lot of people walked out. It will be interesting to know how much business they are losing by this practice.
Incredibly slow, inaccurate service. Had a terrible experience last week with cold sandwiches that were supposed to be hot, plus missing ingredients from sandwiches. Came back to give them another chance after speaking with the manager who promised better results upon my next visit. I ordered 30 min
In the past they almost always got our order wrong. It's been much better lately, but not perfect. They've had the same menu for a long time and it's a solid go-to for us.
Never has orders ready in a timely manner. Makes mistakes on food orders too often. Staff says can’t give an estimated time when order can be expected. This has happened multiple times and I would not recommend going to this McAllisters.
Very slow . Waited in like 20 plus minutes . The workers in the back were moving slow and messing up orders . As well as calling customers “bruh” . The manager didn’t accompany anyone . Which is a huge red flag . They need to hire more people and be more professional
This location has the nicest staff! They are very gracious and make every effort to make sure the service is excellent. I mean this as a compliment because they even give Chick-fil-a a run for their money on service with a wonderful attitude. The food is good. My wife always gets French Dip and love
Food was wrong twice. First time I was lucky to still be in reach of the store where I could go in and correct the error. Got home and realized under the cheese of my spud there was still ham I needed under the turkey. Very dissatisfied and disappointed in this location. I stopped coming years back
Terrible service all around. We were super sweet to all the people at the front of the house and everyone was super rude to us and when we asked to BUY extra chips for our tortilla soup they completely disregarded us and just seemed like the whole question was too complex for them to understand.
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