Jimmy John's - Germantown - Photo album

We ordered food at 6:20 online, my husband then called jimmy johns to tell them he put down the wrong phone number and our house is hard to find, so we wanted to give them his new phone number! They said the driver had just walked out the door and he knew where we lived, and refused to take his phon

Owner parked in both 15 minute parking. Said he could have parked in one if he wanted. Then went on how he could buy me... yelling about how much more he has then I do. Never met him before. Will never go back. Lived here way longer then that franchise has been in Germantown & I've NEVER been treate

Ordered a single sub at 5:03pm. Get a call from the delivery driver at 6:04pm that he's outside and that I need to come out and get my food because he couldn't see door numbers from his car. This was supposed to be a no contact delivery. I walk out my door and the driver refuses to get out of his ca

Ordered 2 subs online for pick up. Got home to find both subs were made incorrectly. Bread was stale.👎

Doesn’t live up to the speedy delivery took almost 35 minutes after I ordered and it was received to get my sandwiches

I waited an hour and a half for my food. I strategically ordered food 2 hours before i leave for work and the delivery drive walked up as I was leaving for work. Very disappointed with this location. My wife and I had both ordered on separate occasions in the past and it took almost 2 hours for each

Horrible customer service I had to ask my items be put in a bag won't be back at all

Have had more than one bad experience with this location. Store manager apparently can't deal with issues. Referred to area manager. Area manager does not return calls. Area manager will not take phone calls even when he is at this location. He's too busy!!! Don't even get me started on conver