Aaron S
this and many many more pieces were inside 2 of my frappuccinos I ordered this morning. explains why my throat hurts. I took the drink back and kept removing pieces out of my drink with the straw to show the manager something was wrong.
all she said was I'm sorry these drinks are premade in the machine would you like a refund or another frappuccino?
I said you're going to make me another drink from the machine that is broken before even inspecting it??? I said I'm never coming back. you're in the food industry. if I had someone come tell me that I'd be tearing that machine down right away or atleast cancel them from the menu until the issue is resolved. 0/10 stars
edit: more pics
Diana Campbell
I’ve been a McDonald’s costumer at this location for four years by now. It never lets my expectations down.The presentation of the food, the taste and timing are excellent.
Also the manager, Mr.Alaniz, is terrific at costumer service and every time we visit the restaurant he makes our dinning experience just great.Thank you very much,
Monte Smith
I was just there intending to eat in the dining area. There were only 2 employees up front with 1other person waiting to order. After being ignored for 5 minutes & asked the guest in front of me how long he has been waiting. He got there about 5 minutes before I did, so about 10 minutes. There was a single staff member making the drive through & this gentleman putting together ordered. I believe he was a manager of some sort. After being ignored for about 5 more minutes the guest in front of me states screw it & left. My daughter & I lasted a couple of minutes after that. I don’t appreciate being ignored. I can completely understand a staffing shortage, but to completely ignore the walk in patrons is terrible customer service. I knew there was an issue with staffing as I had visited this location many times. I can say, I may never be back, at least until this staffing issue is resolved or that get a manager that cares as much about walk in guests as much as it appeared he cared about the drive through.
Lura Roberts
I gave my card at the first window to pay and when I got to the second window they said I hadn't paid. The guy at the first window hardly spoke above a whisper, and never asked what I had ordered. Long story short, I got charged for two orders. I had to go back the next day and the Manager refunded the incorrect charge. I appreciate them making it right, but I don't usually have the ability to stop by the next day. It was definitely an inconvenience.
The food was really good the first day, but I was afraid to be double charged again so I ate somewhere else.
Shari Bavis
This place is a complete joke! How do you FORGET the hamburger on a CHEESBURGER?! Not on just one but on all of them /had no burger. Well done . 👏I have pictures to proof it . But yet you think you deserve 15 an hour ? I think not
Derrick Jackson
Service left a lot to be desired. Incorrectly processed order as to go that was dine in. Lacked basic items like orange juice on a Saturday morning. No biscuits. Muffin looked like it was bitten into(could just have been torn but can’t verify either) on freshly unwrapped sandwich.
Didn’t even have anything to line the trays that had to be requested after already striking out.
You get what you pay for I guess.
Harry Campbell
I went through the drive through. Amazingly the drive through at McDonald's has improved immensely. I actually stopped going until the recent law suit was settled. The people in drive through are great.
Research Technician
The two women managers are amazing but the young male kids that are working here aren't worth the paper their checks are printed on and they're probably not printed. They should be fired for their incompetence and replaced with robots.
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