Pollo Regio - Grand Prairie - Photo album

Horrible Customer Service/Deceptive advertising!!! I received an email offering a 20% discount for online purchases only for gift cards. I went to my Pollo Regio app to make my purchase and was charged full price. I contacted customer service to get this corrected I was contacted back by Benito Lope

This is the best location I have been to... the staff was super friendly, my order was 100% on point and the food was delicious!

This place has gone from great to very disappointing in the past year. Food takes FOREVER to be ready, not prepared correctly, & the TEENAGERS working there have no manners! Always laughing & cursing like they’re at school. Very unprofessional & obviously poorly trained. I went yesterday to get a ch

Honestly worst food ever, came here the last week and just yesterday on Sunday , but everything has changed, in a bad way, the rice was burnt, beans where uncooked, plus you can hear many people talking/screaming thru the speaker, laughing and saying bad words, to start of they wouldn't even let me

good manager service! Very good food, I always come for the chicken quesadilla!

I love this place! It's good! Service it's okay! But they never have chicken ready haha! It's a chicken spot! CHICKEN NEEDS TO BE READY!

Amazing mesquite chicken, but the tortas al pastor are way my favorite ones. Great customer service :)

My first time. The bake potato i ordered was enjoyable.