KeroPlays
This is their new expensive burger(steakhouse) with...yes
..
With 0.40$ EXTRA onion rings. I normally wouldn't review this sort of mess up but you see this is their usual result as I have offered more than enough hope to buy this same burger 3 times. This is always the result. Avoid anything more than their whopper they might get that right. Other than that donate any excess money you would have spent on their expensive steakhouse burger to charity.
DanEveli Flores
Awful service 35-45 African American women bad attitude drive through impatient employee touching money and food without washing her hands mask underneath her nose. FOOD WAS AWFUL GAVE NE FOOD POISON I WILL NEVER RETURN TO THIS LOCATION
Gene C
Every whopper I have ever had at a Burger King had 2 tomatoes on it. Even when I worked at Burger King in 1973/74 we put 2 tomatoes on every whopper! Unless otherwise requested. We ordered 3 whopper this past weekend. Only one of the three had the proper amount of tomatoes on it!
You guys at the Grand Prairie Burger King on Great Southwest Parkway and I 20 need to wake up! What are you guys smoking over there?!
Pedro Ponce
They should get 1 extra person or move a little faster.
Service not too bad for what they have to work with.
It seems they do make a lot of mistakes on orders.
Doris K.
The food at this location is ok at best and can be downright terrible taste wise depending on what you order. I've had more 'ok' experiences with the food I've ordered from here than terrible food. Which is where my rating is coming from.
The service certainly could be better and the attitudes friendlier but my expectations of a fast food place are only so much when I'm in need of a quick and cheap bite to eat.
Isis Elsa
This place is great! Convenient prices, large dishes and the staff are constantly very friendly.
Dan Hernandez
They shut the grills at 9pm, had to wait 30 minutes, then they DID NOT sticker my food closed and i am sure my dasher ate half my fries that were on the top of the bag. This is a safety issue get it together burger king. Retrain your managers or add safety measures to customers who use door dash. I will never order fries from burger king again will go somewhere else. Example chic fil a, do take notes on their safety measures.
Emily Seiter
Even after I asked if my chicken sandwich was included and was told it was, I arrived home and found out it was not included. Also not included was the buffalo sauce I ordered for 2 orders of spicy nuggets. No receipt as machine not working. Won't be going there again.
Chris Miller
I would have gave a negative star if I could. I do not know how many way to fuck up a burger. But I am pretty sure the burger King I was at knows how many.
Emily Castillo
Literally the worst customer service on the planet !!! Idk of its just me but lately I've been having the worst service every where I go but Burger King tops it !! First I asked for a grilled salad they gave me a side salad with cheese and lettuce so I'm like I'm missing the chicken and they take it back and add bacon 😑still no chicken so I give it back again ! So after the third time they get it right ! Later the girls ask me for ice cream so I go and order two Hersey pies and an ice cream and a burger to go there goes another 30 minutes I notice everyone's order is coming out except mine so I go ask n they're like mam our ice cream machine doesn't work like wow y'all skipped my order cuz the machine broke , where's the rest of my order ?? N they're like oh I'm sorry your ticket never printed like omfg!!!! An hr wasted for some ice cream they are so pathetic !!!!!!!!!😡😠😤 and they were also out of Hershey pies smh never again #irritatedaf
Melissa Moon
Waited in drive through lane for over 10 minutes with three other cars, because of the design of the lane, just before 8 a.m. on a Friday morning. None of us were even able to place a order and the first car even out their car in park. When the third car backed up, so did myself and the driver I front of me. This is typical of this location and why I uauaslly avoid it. There is another BK 5 minutes away that is clean, friendly and will actually take food orders.
Cody Tollar
I had to change my child's diaper. So I looked in the men's restroom to see if there was a baby changing station. There was not. I asked the staff if there was one in this restaurant, they replied no. So I asked them for the paper that covers the trays so I can lay it down and change my daughters diaper. Then the manager Mabel (she would not give me her last name) at store location 9948 tried to confront me about doing so. And I told her that there needs to be one in this place. This is a child's area to eat and play what do you expect and she just kept giving me attitude and raising her voice at me.
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