Cold Stone Creamery - Grand Rapids

Amazing customer service. It was my first time at a cold stone and the employee there was so kind and patient while I decided what I wanted. He even helped answer any questions I had. Loved the ice cream itself and their special flavors all sounded so good. I ended up landing on the chocolate devoti

This was my first time in a cold stone and I think I’m in love. The staff were super nice and friendly, and the ice cream is superb. I got the peanut butter dough-light and I couldn’t be happier! The ice cream is creamy, smooth and consistent. The add ones are priced perfectly so every bite is a tas

You can go wrong with Coldstone. Because of their popularity and location, they are a bit pricey compared to others, but the ice cream base is so smooth that it doesn't matter if you get a scoop, folded in add-ins or a shake, they all taste great. It is fun to sample the flavors when you visit, but

This place has some of the most awesome ice cream around. I love the Chocolate Devotion.... my favorite. The staff are awesome and friendly. Always smiling... and we all could use this kind if attitude in the world more.

Good stuff! We stopped here intentionally as part of our Grand Rapids area Spring Break trip and the huge portions of delicious ice cream, nuts, toppings didn't disappoint. Would definitely go back

Friendly and helpful staff, and patient while we made our decisions. Very quick service and absolutely amazing ice cream!

Wonderful customer service! I goofed and accidently paid for a cake online and in store. I called to correct the issue and my online order couldn't be found at the time. The manager on duty found the transaction later that day, refunded me and called to let me know! The cake was delicious too.

The staff is always very friendly amd fast. Unfortunetly they seem to be under staffed and being attached to the celebration cinema the can get pretty backed up. Ice cream is always great, and the combinations can be tampered with to fit your own likings.

Are you in the market for overpriced ice cream to appease your significant other at a place that is slowly falling apart? Look no further! At Cold Stone Creamery you will have the pleasure of paying a premium for admittedly high quality product, and you can enjoy admiring the restaurant falling apa

I went with my friends and we saw this super cool cauldron cake and the guy dressed as spider-man was really nice, would come back 10/10

Absolutely amazing and our furbabies love pup cups

I was on a date here and I realized that I was short a dollar when paying for her ice cream! I don't know this woman's name but she covered the two dollars short that I was. This made my day and reminded me that there are a lot of good people out there. Thank you.

There was great and quick service. The ice cream was very good as well. I tried the sweet cream with coconut!

Came in before closing and the girl was still very polite about us coming in. I absolutely love their banana bread ice cream it's soooo good I suggest anyone who likes banana and pecans to try it.

Cold Stone Creamery - Grand Rapids - Photo album