Always impressed with the how friendly the staff is and how willing they are to serve their customers. Always a welcome when you first enter and always a thank you when you leave. The menu and quality of the food is far and away a far step above most other restaurants of this type. Thanks guys.
Stephanie Harlan Drakeley
+5
The staff at the Grayslake Culvers is family friendly, caring, and generous! Thank you to Will, who spent time talking with my boys and engaging them in age appropriate conversation!
Thank you for all your support of our Lake County Honor Flight Veterans!
Found a beautiful and large milkweed plant outside the Culver's in Grayslake, IL. The employees were very polite when I went on my crazy rant about monarch butterflies. They said it would not be getting pulled. Thank you for helping the monarch butterflies make a comeback this year, and for the excellent customer service!
Ashley Rachel Brownstein
+5
I had fun serving the food today the staff was really nice thank you from Ashley
I finally had me some Culver's! I ordered 3 double delux butter burgers and the people who took me of course had coupons for everything so it saved us a bunch of money. It seems it's more common to have a hand full of coupons at the ready than not. Anyway, the butter burgers are wonderful! The smashed patties are so rich with beefy savory flavor. They smash 'em so the edges get that wonderful crispy caramelized texture and flavor that y'all know what I'm talking about. The frozen custard (of which was free with coupon of course) was extra smooth and creamy and delicious. The hype is real people. For anyway who doesn't live in Culver's country I highly recommend taking the time to try them if you do find yourself near one.
This place gave a birthday surprise I didn't ask for. After a long day with a funeral and family obligations, that come with a funeral. Combination of my uncles funeral landing on my daughter's birthday. This Culver's location made a bad birthday for my daughter a nice evening with ice-cream and a surprise from the staff. They overheard that we where celebrating my daughter late into the evening and then came out with a gift and a happy birthday song. We didn't ask for them to do it and nor did we request it, however it made her feel very special and she loves the little plush they gave her. Management/owner (Chris) give your staff a major thank you and keep on with the great service your team provided.
Date visited was August 21, 2023 - 8pm to 9pm.
Upon arrival I was immediately greeted with smiles and felt the generosity in the ambiance. Beyond that Angel and Aaron were very helpful with explaining the menu to me and were kind enough to recommend me certain items which were 10/10. Would recommend this location .
I love this place. Amazing costumer service. Love it!
Food was good and hot, Aaron took my order instantly and had great recommendations. Angel ran my food and brought it hot and quick. Would come again.
Drive thru Allen, great, Sir much appreciated , got food my lady great food 😀 great energy.
We had a really nice experience the other evening. The staff were super friendly and helpful as we decided on which flavors of Concrete Mixer we would get. Never once got impatient or anything. And the mixers were delish!
Always delicious and hot. The only thing I didn't get was the malt vinegar I'd requested. Otherwise the food was amazing! Glad to see Buffalo Chicken Tenders back on the menu!
Ordered the Cod fish basket .It was great. Nice and hot and fresh. Service was fast and friendly.
thank you for letting us stay on Wednesdays until we finish our meal even if is a few minutes after 10:00 pm we really appreciate it, great food and service.
Next door to our local McDonald's. I convinced the wife to go here when she wanted a milkshake since they actually use ice cream, as opposed to the stuff McDonald's uses, which I'm not sure is from this planet.
The people that work here are all Disney level polite and nice. I dig this place.
Steve “Woody” Campbell
+5
I think one of the better fast food establishments. You can taste the ingredients. The workers or super courteous. The resturant is always clean and orderly. What else can be said. A solid A for me
The staff is very friendly and they don't hesitate to get you something if you already sitting in the table..
I order a gluten free bun with butter burger and it's always delicious. On this visit, bun was not very good. I was very surprised because in the past bun was very good - tasty, light and not crumbly. Maybe they are using a new vendor?? I will continue to go to Culver's because they have a very extensive gluten-free menu and feel they take extra care for allergies.
my first time to this Culver's the staff was very nice and helpful the settings was awesome I like the cozy and warm interior of the restaurant very clean spacious food was hot a little pricey but was delicious I will definitely return I love the customer service there
I've been to several Culver's locations and the service & food is always good but this location had the best service and nicest employees I've seen so far.
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