Kristin Cwynar
Really disappointed with this Culver’s (a sentence I never thought I’d say) we have issues most times when we come to this restaurant, but this time takes the cake. Ordered through the drive through, waited awhile (which I understand it’s dinner time and you’re busy). I opened the bag to check and make sure enough items were there.(because almost always we are missing something) But I didn’t think to check INSIDE the box. We get home and there was no chicken on my husbands chicken sandwich. We call, they say they will remake it and also give an additional fresh french fry since the original got cold while he drove back to the store. The manager says they will remake the sandwich, french fry, and give him a coupon for a free meal. Guess what we didn’t get? The French fry, the coupon, and of course the sandwich was made wrong. At least this time there was chicken on it. I called to let them know, and they didn’t pick up. From now on we’ll drive farther to a different Culver’s.
(I asked my husband why he didn’t check the bag for it… he said “I didn’t think they’d mess up the mess up”)
Ann Dumonthier
Been a customer for years.
From Shrimp dinner to Butter Burger & Ice cream that is so CREAMY.
Priced fairly
Always Delicious
Enjoyed my free birthday sundae that I had not known about until I got their APP.
2 different occasions, 1 I'm G Bay & 1 in Iron Mountain. MICHIGAN that I had a Anonymous customer buy my ice cream. Besides having delicious food I know had a bigger smile 😃 on my face.
Lashia Moua
Jacob, Maddi, John, and whoever the sandwich grill cook is so amazing and fast!! I had my order in less than 2 minutes and that has honestly been the fastest I’ve ever gotten my food. Thank you very much!
Collin Christensen
I ordered a grilled chicken sandwich and fries and a concrete mixer. The chicken sandwich was fully cooked but it came out cold. I requested a replacement and the new chicken sandwich was warmer. After I got the replacement chicken sandwich then finally my concrete mixer arrived after I asked about it.
I understand that staffing shortages are a thing but you should be able to find ways around it by either closing the dining room earlier or other methods. Making the food quality suffer is going to keep people from coming back.
In all honesty, for a warmer and quicker sandwich for around the same price I would recommend Kwik Trip down the road.
Michele Gaestel
What has happened to our favorite Culver’s?!? The restrooms look like a rock band trashed them. The seating area is dirty and the carpets need cleaning. The soda/ketchup station is grossly dirty. We came in for a couple of burgers and custard and we’ve been here an hour and 15 minutes. It is not that busy. Workers are standing around behind the counter. SO disappointed!!
Susan Seeley
Where's the mushrooms? Sadest looking burger I ever saw. Just because your busy shouldn't mean you slack on quality and presentation. Culver's East, your better than this!
Pink Martinez
Horrible at what they do, I ordered 2 chicken tender meals with a sprite and Dr Pepper, they proceeded to make me wait forever for the food then bring out a lemonade and half filled root beer. Which were COVERED in sticky soda and lids not on correctly so they spilt in my car. They then brought me 2 boxes of chicken tenders with none of the sauce I ordered nor the french fries for the meal, they then tried to fix my drink issue by bringing me one cup of Dr Pepper and not my other drink. Which had 2 lids on it, covered in sticky soda, and neither of the lids they gave me on one cup were put on:| I mean seriously people. One young man gave me attitude by saying “last thing” before running off into the building when I once again said they messed it all up. Quit. This job is not for you.
John Daniels
Worst Culver's experience ever. Order taker easily confused and seems inexperienced. Then waited 25 minutes for order. Wife went to the counter to see if they had forgotten. Then got order, three knives but missed a fork. Had to go get one. I had salad, chicken was cold...I mean cold. Not even room temp
Wife had crispy chicken and it was room temp. Others were waiting for orders and the place wasn't busy...nobody in drive through, but employees standing around.
Carol Kissner
It's a great place to go for a quick, nutritional meal and the desserts are great.
Leanna Povish
We’ve been here multiple times. The food and service are always great!
Mary Lou Schroeder
Very clean; good food (salads, for goodness sakes!). Pumpkin shake was awesome...like drinking pumpkin pie. w/o the crust! Don't forget to ask for Sr. Citizens' discount.
Angela Mullins
Culvers food is normally always great, my problem is they always forget part of our order. Tonight I stopped and picked up some combo burgers meals, used 2 coupons I received a few months ago when they forgot 2 burgers. Well tonight they shorted us another burger, can't win. I'm thinking they need to hire a person specifically to double check orders before they ate taken out. I guess if I go back I'll have to go through my order prior to leaving or just go in and order and stop using the drive thru.
Matt Miller
Best custard in the world, the food is really good and the service is amazing, they are always very clean, and there staff is very kind!
Kalyn Gauthier
Culvers is getting really good at giving you the incorrect food!!! Used to love this culvers now I hate it.
Jason Gorenchan
Seems to be getting worse as time goes on. Couldn't even eat the shake I got tonight because they dumped so many raspberries in it, topped it off with an ounce of custard and didn't bother to mix it. I love rasberries but it wasn't even edible this time.
Ann Hoffman Kaseno
Messed up my order and over charged me. This location is just not up to their normal standards
Don Matlock
Of all the burger joints my wife whos not really a sandwich Person loves this place so do I if I ever had a problem they bent over backwards to fix it(Hamilton location ).
Blair DeBauche
Very frustrating, go through drive thru tonight and order cod sandwich basket, no fries. Was there two weeks ago sat in the lane to wait for food and thirty minutes later I had to ask one of the employees where my food was..... Irritating. Then I'm suppose to go back to restaurant????
Daisycenia Cerda Chavira
Really good hamburgers the best that Ive ever tried in my life. Really nice job
Mary Bruskiewicz
Great food great staff and very pleasant atmosphere clean
Angy Campos
Delicious 😋
An error has occurred! Please try again in a few minutes