Heather H
This is the 3rd or 4th time we’ve eaten here. I seem to remember being much more impressed with their pizza the first couple of times, compared to now. The breadsticks were awesome, as was the cheese and garlic butter sauces, the red sauce, not so much! The pizza just seemed bland, and I don’t remember the sausage being crumbled last time, I could be wrong on that aspect though. Not terribly bad overall, but don’t think I’ll be going back anytime soon! The staff wasn’t overly friendly either, they were just kinda “blah”!!
suhasini udayar
We ordered a large thin crust pizza with cheese sticks and nacho sauce. Everything tasted amazing. Only the delivery went wrong where the whole pizza was distorted. I believe it happened due to icy roads and thanks to the lady who delivered it walking on our icy driveway.
Mary Lawrence
We received the wrong crust and I paid for extra cheese and there was barely enough cheese for a regular serving. I've never gotten such a bad Pizza from HotBox. It was so awful that we threw it away because it tasted terrible. It was all crust.
Shawn Hannon
Ordered breadsticks with 2 pizzas. Paid $50 plus tip and recieved no sauces with breadsticks. Should have had 2 cheese and a garlic sauce, got nothing. Called store and was told it would be 45min to deliver dips for breadsticks. This is a common theme, cannot get order right. Wont be ordering from there again.
Amy Duke
I love their Salads, their crumbled sausage, cheese sauce & BS. I have ordered from here for years, & when the use to be PizzaX 🍕 in Bloomington. The employee on the phone told me 45 min, but I swear it was 20 lol
whitney lee
I don't know what I going on, but I have always ordered bsticks and ranch and cheese from Hot Box. I have to say I am highly disappointed. WAAAAAAY too much salt on the breadsticks and the ranch is terrible now.
Amy Sacher
We decided to try hotbox pizza for the first time last Friday for carryout. My husband and I both thought it was under done and not enough sauce. We realize that would be a personal preference and next time we would just ask for extra sauce and well done. Well, unfortunately we will not be ordering again. When there was 2 slices left I found a hair baked into the crust. At first I thought it could be one of mine and went to pick it off but it was stuck possibly being held down by cheese, so I know it's not mine. So now I'm grossed out! I sent a complaint via the website right away. As of Tuesday no response from Hotbox. So, we will not be going back.
Update:
The manager called me 4 days after I submitted my complaint online and gave me a credit to try them again. To be honest, I was more upset about no response than the hair. So we tried them tonight and got thin crust and we were pleased. The crust was nice and crackery and it was baked to perfection.
Adel Mood
Ordered from here tonight and not only was my pizza wrong but it showed up like this. Thanks so much guys, really appreciate it.
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