Popeyes Louisiana Kitchen Greenwood

Went through the drive through and was served quickly, i could tell the young man at the window was having a rough day, when putting the drinks in the drink carrier for me my bag of food was accidentally knocked off the counter. I told him if nothing spilled I’d still take it, it was no hassle but he told me to pull around and they’d bring it out fresh in just a minute. I didn’t wait long and the manager brought it out to me in the rain with a smile still on his face and apologized again and told me to have a good night. When i looked in the bag i was missing some sauce and mashed potatoes so i pulled back through and they immediately got it going for me, getting me fresh potatoes, loaded me up with sauces, and threw in 2 free cookies for everything all still with smiles on their faces, very pleasant attitudes, and an apologetic demeanor. I ended up tipping the manager and the young man working the window because things happen, it’s life. I was in no rush to get anywhere and was just grateful that they were so on top of making sure they made things right while still staying positive and not getting any sort of bad attitude with me, even though i could tell it had been a long day. I’m never the type of person to complain, but i will always commend someone for still pushing through with a smile even when things get rough. I wasn’t upset by any means for any of the things that happened solely because of how kind the workers were to me and that they fixed everything with no issues. Great customer service here, great food, and i will definitely be back just for those two things!

4/9/22~We decided to grab dinner from the drive-thru and take it back to our hotel room to enjoy. There is a Popeyes down the street from us back home, but unfortunately, the service there is beyond subpar, so we joked about having to come all the way here to get good quality food and service. Lol! My only issue was that there was no regular dark meat prepared (without a half hour + wait) and the only options were spicy flavored dark meat or regular flavored chicken breasts. We didn't want to wait so we got breast & spicy dark meat meals. We enjoyed our meals!