Jesenia Medoza
First off I drove 20mins because the location close to me didn’t have stuffed crust. So I get there and they couldn’t take my $100 and wanted me to go somewhere and get change( the counter does say no large bills) but I ordered online and it did not say anything about it. Thankfully my husband had his card on him. Then I go out to car and was missing sauce for breadsticks. We go back in and was asked for receipt so back out to the car AGAIN which was annoying with how much snow and ice was in parking lot. Then I get home and find this hair. Ridiculous
Sonia Lopez
Don’t order from this place unless you want to receive your food 2-3 hours after you order. I called and ordered. There prices on there app don’t even match in store. They claimed when they got here no one answered so they took my order “back to the store” when I have 2 dogs who bark at any knocking sound. My dogs didn’t make a sound. They also asked for my number when I called so if I “didn’t hear them knock” why didn’t they call me? I will NEVER be ordering Pizza Hut again. And I recommend you do the same. Completely unorganized and unprofessional. Finally received my food after an hour or so and it’s all over cooked, dry ,and hard. And the pasta has barley any sauce to it. Just taste like plain noodles and chicken. If I could give this place 0 stars I would. Keep your money and go to Dominos or Papa Johns. Don’t even waste your time or effort at Pizza Hut.
Rich Taggett
Pizza looked and felt horrible. Dry, crumbly, hard, and surprisingly expensive. Took it out to the car long enough to take this picture, and to call my spouse to see if she wanted me to bring it home. Was super dissatisfied so went back in for a refund. Owner issued refund no issues. Whole process from ordering to refund was over an hour with a car full of hungry children.
The days of pizza hut being an acceptable dinner option are behind us.
William C Brown
Was driving UBER Saturday when a passenger from Indy needed to get back home in Greenwood. Staff was friendly and food was good. Nor great or bad but was more than edibles tasted fresh. This is a small satellite location for carryout or delivery
Shelby Kerberg
Took over 2 hours because they outsource their delivery to doordash. If I would've known I would've went elsewhere. Pizza was cold by the time I finally got it and I also had to walk halfway across my neighborhood because despite my address being correct they delivered to the wrong place . The app completely lied to me on the status of my order. I would've been okay if they had been honest that they use door dash. But I was told my order was out for delivery by their website long before it left the building
The Once and Future Jake
EDIT: Oh hey, look! You can really tell they care by the way they copy/paste the same reply to every negative review.
Ordered online, with contactless delivery, texting, and paying for everything online. Delivery driver arrives, rings my doorbell, gets in my face to deliver my pizzas, and has me sign a receipt. I called Pizza Hut's number to explain the situation, and it's someone in a completely different place trying to contact the store I got my order from who left me on hold for 30+ mins so I would just give up and let it go. Don't waste your time, they don't take you or your concerns seriously.
Jami Blythe
Will not being going to this location again. Gave the place numerous chances. Even after an assistant manager decided to add a $5 tip to my carry out order when I clearly marked it w a 0 with a slash thru it after I left. Today they got my order wrong, I ordered a large Supreme but got a large Meat Lover's instead. Granted isn't a big deal BUT when I had to walk back in before knowing this because the dude forgot to give us our order of breadsticks they proceeded to have an attitude. Nah, enough chances for this place especially when you call 4 times only to be hung up on.
I'll be doing my business at the Franklin location from now on.
Sandra Duncan
Ordered online said 30 to 45 mins to delivered says came 13 mins after order was placed knocked 5 times n called 5 times but phone never rang called store n asked where was pizza resending 1 hour later still no pizza call back n its gonna be another 45 mins to an hour mind you ordered at 8 44 it almost 11pm I understand place are short of help but 3 hrs and u are .09 miles frm my house not accepted and you wonder why business is the way it no wonder places are closing people are not gonna pay 4 low quality food or service...
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