Review 7-eleven - Hacienda Heights

Holly Cheung

Horrible service. Older man treats kids poorly. My son goes there almost daily on his bike ride home for a Slurpee or soda. Their Slurpee machines don't always work and occasionally leaks. Today, it got all over my son's hands, so he cleaned up the mess the machine made and threw the cup away b/c it's too difficult to clean that. The man came over, told my son he had to pay for it. When my son tried to explained what happened, he called him a liar and said you have to pay for it. The employee also took the cup out of the trash, rinsed it and put it back. All this for $1 Slurpee. He's been going to this 7-11 for the past 5 months. Although his purchases aren't big, he is a regular customer. For this man to call my son a liar b/c he's a kid is not acceptable.

Hojun Kyung

horrible customer service, kinda young guy there in his 30s very rude on his phone the whole time. never said hi or thank you, nothing. i can tell he was annoyed when we asked questions about mega. good at ruining people's night. why don't you just quit?

Pennynikl Melkonian

There is a lady who works at this location and she is so so friendly. always makes my trip to 7-Eleven a pleasant one! I just love her joyful personality.

Curly Q

There’s a aged man in a headwrap who always gives me terrible customer service. He never interacts with me, never asks if I want a bag with my purchases, as of today he accused me of lying because a respectful employee bagged my groceries and didn’t insist I pay 5cents. He has never thanked me for being a customer. He has verbally attacked me for “taking too long” . Overall his customer service is very terrible and I leave feeling inferior everyday he’s there. I pray for a change.

Emily Madariaga

I feel bad about this but I don't want other people to feel uncomfortable as I did. My dad and me went in to buy water when I asked the cashier if I could use the restroom. The cashier said yes and the other worker said no. He wouldn't let me through and it was so awkward. The guy who refused to let me use the restroom said at first only paying customers are allowed then I said I am but then he said "oh I mean,men only". I went back to the cashier who claimed it was alright to use the restroom because he was the owner. Most awkward and sour experience. :/

Alex Kim

Indian woman who works here tried to overcharge me 3 times already on purchases I obviously did not buy. AND Pizza was not on sale, cashier said it was on sale bought the pizza, it was not on sale, receipt: full price. DO NOT trust a word these people say. They almost always try to charge you extra when there is a discount or a sale for their food and drinks.

Audrey Dawson

7-11 always has a great coffee area.

Sophie Chen

I went there to get something tonight. I found that the boss and the sales are very friendly and very helpful. Nice store and good service