My experience at the hallandale pollo tropical every time I come in has been nothing but amazing.The management and the staff is always welcoming.Whenever I get my food they always check to make sure everything is ok before I leave.I love the fact that everyone works together to ensure customers feel welcomed.If I could give this store a 10⭐️I would.The teamwork from the frontline,the grill master to the servers all work together which is rare to find in most fast food restaurants..Thank you for a pleasurable experience every time Team Hallandale..
The food is good and the staff are wonderful but the wait time sometimes is bad because a lot of people go there
There was no way I was going in the drive-thru line at Pollo Tropical cause it was mad long. There were only a few people inside ordering food to go. No dine-in. Staff are wearing masks and customers are required to wear masks upon entry, as well as staying 6ft apart while standing in line. The only thing I like from this place is their chicken soup. The restaurant also offers the following at reasonable prices:
* Pressed sandwiches
* Tropichops
* Platters
* Family & kids meals
* Soup/salads/wraps
* Sides & desserts
* Fountain drinks/beer/wine
The chicken soup was yummy and full of flavor with tender pieces of chicken, yuca, and plantain. Wish they could serve some bread with the soup so I could use it to soak up this flavorful broth...mmm-mmm
Fast service and good food that don't weigh you down.
The food was great; fresh and hot. Portions were good. The service was nice. Bathroom could be cleaner but other than that, no complaints
Average Pollo Tropical location. Food is good and economical as usual. Chicken was properly cooked and seasoned. With this option available no big brand chain will see me. Cleanliness was not ideal at all, washrooms were not very clean. I saw the staff cleaning some tables but I cleaned my own as didn't really trusted the cleaning. My server got a bit impatient with my order as not being a local I'm not familiar with the menus, offers, combos etc, however another person prepping the orders stepped in and was very kind and helpful.
Now I'm going to just drive Thur my experience at the drive-thru window and I'm ordering a chicken salad but it says chicken caesar salad
Now I'm going to just drive Thur my experience at the drive-thru window and I'm ordering a chicken salad but it says chicken caesar salad
Great food. Very fast service. Pleasant courteous workers. They just need to pay a bit more attention to their dining area and keep it clean.
Christy professionalism and attention are unmatched. She always has a smile and goes above and beyond to make customers happy. Thank YOU, Christy 🙏💯
The servers in the drive thru have to be more careful. When I got home they forgot to put the steak and the rice and beans so I went back and I told them what happened
They gave me the steak not the rice and beans when I got home. I said I'm not going back I live to far. But I won't get any more from there pollo tropical.
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