⭐⭐⭐⭐ 12/28/21 approximately 2:30pm short break for coffee and snack wrap. Great location, large, easy to navigate parking lot, clean well kept facility, open restrooms, friendly customer service and good food.
I’ve honestly never been to a drive through where I wasn’t ordering after a minute. I sat in this drive through for 5 minutes waiting for my order to be taken and when I said “hello” for the second time I was approached with an attitude. I thought drive throughs were supposed to be fast. Not only di
Customer service experience was non exinsistant. After the less than friendly woman in the drive through window gave us the wrong order, I stood inside behind one other customer to get our correct order for at least 5 minutes. Three people behind the counter and no one even offered to help her or me
Does anybody ever receive a correct order from any Dunkin? Avocado Toast wasn't toasted... hashbrowns were cold... donuts weren't in the bag... coffee is never made correctly... insane wait times... Inconsistent every time at every Dunkin within a 15 mile radius. Lost another customer.
Service is always so off. The employees need guidance. Ordering to delivery can take up to 15 mins. Frozen coffee machine always broken?! Service is terrible!!!
I absolutely LOVED this Dunkin’ when they first opened & the manager w the blonde curly hair was there. The coffee was amazing compared to other locations & the food and customer service was as spectacular!! But this location, in Folsom, has gone down hill over the past almost 2 yrs. I had to stop c
Went inside and waited 5 minutes to be waited on. There was 4 employees and they only cared about the drive-thru. The guy taking my order seemed annoyed and got my coffee wrong, (Md ice coffee with Butter pecan creamer) what i got was plain ice coffee with no special creamer. When he handed me my dr
Went there to order two drinks, 4 sandwiches, & 4 orders of hashbrown. Was missing 3/4 of the Hashbrowns & 2 sandwiches. Was asked to pull forward, so i did. After receiving a small bag, i realized some of my food was missing. I politely let them know what i was missing and was going to pay for 3 mo
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