Jarret Baker
Customer service and food are not great. Our order ended up 20 minutes late and when we finally got home we found out that the chicken wings we ordered were still raw in the center. This is after we already started eating the wings too. Hopefully I don't end up sick from this but I cannot recommend this location to anyone.
Alanda Locust
Whoever the lady is on the closing shift is just as rude and nasty as you could be. I ordered a pizza at 9:15. It arrived at 10:58pm. The store called and left a message saying they were outside. I went downstairs and checked both sides of the street. Nothing. I then called the store back. Nothing. I repeated this 6 times, and got nothing. I go to the store and arrive at 11:15pm(the store is about 8 minutes away). I see the closer exiting and I ask her if there was anyway I could get those pizzas I'm sure they brought right back. Got "you should've answered the phone,.......... were closed". Now I used to work at a pizza hut and I know exactly what happened to my $40 order. I'd be willing to bet its not in the trash. The lady also told me the order was canceled which I can't find any evidence of. Wouldn't be the first time pizza hut claimed they delivered then ignored my refund request. But this time i actually have "the time". Crazy how I was sooo patient with my wait time but when the pizza arrived at 3 minutes before close they couldn't wait 3 minutes. Stood outside for like 10 minutes thinking maybe he was on the way when they called. I can't do pizza hut anymore. They don't care.
Realtor Shay
The pizza was supposed to take 60-75 minutes to be delivered. Tracey , the rude, unprofessional, and lying manager kept stating the order was on its way. I only live 6 minutes from the restaurant. 90 minutes later.... Nothing. I cancelled the order and went with the competitor. They were able to make 2 large pizza and provide the pizzas in 20 mins. Never again Pizza Hut...never again
Nigel Johnson
Ordered 6 of them thangs!! They only gave me Fih!!! They charged me like Lem dollas, some’m like that.
Donald Watson
Ordered Pizza for pick up at 12.30pm on May 1 2022. Pizza was nice and hot and ready. However, I realized I was overcharged and called the store immediate after driving off, I initially spoke to the immature drive thru window clerk who did not understand math. She ask me if I wanted a credit amd then ask me to jold on, a female manager picked of the phone within a few minutes in an obnoxious, callous and arrogant manner.
I informed her that I just explained the overcharge error to the rude drive thru window clerk. I also informed that I was not repeating myself. Oh boy! She blew a fuse. 0 to 100 in 2 seconds. Ms. Manager and drive thru window clerk! YOUR FIRED! Will not be back! Ms. Manager and drive window clerk., change your demeanor and be more friendlier to your customers. Have a Happy Sunday! I'm heading to the beach!
Julie Lloyd
The Harrisburg location is awesome! Pizza is always the way I ordered it and delivery drivers are always so nice!! Way to go Harrisburg!!
Monique H
I felt really bad for my local Pizza Hut. They are completely understaffed. There was one employee as I was checking out in the window saying that he was going to Faint. The poor manager in charge Told him that there was nothing that she could do because they had so many orders to go out. Then proceeded to tell him to clock out if he did not feel good and take a rest .
Johnni Gardner
I normally order Papa John's but this evening we chose Pizza Hut and the Pizza Hut in Harrisburg, NC will not be our go to for pizza, food was ready when promised, the staff was pleasant and the food was cooked perfectly!!!
Brandon Rowe
They don't always get your order correct. Mainly adding that garlic butter blend when I request no crust flavor. And they don't seem to understand the concept of light sauce. It's almost as if they add extra sauce as a joke. These two issues happen repeatedly or else I wouldn't mention them. The delivery drivers are usually prompt and friendly though.
Umm Suhaib
The worst experience that I had was when I called and ordered for a delivery was told oh there was a problem with the order and we then another excuse was the computer glitched, so waited for over an hour to be talked to in a rude manner and no apologies, when I asked that since it was a mess on thier end and wanted some kind of discount, ken said oh no you cannot get any discounts! Level of arrogance and meanness was at its peak! I hate Pizza Hut and willl never ho back!
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