J D
I wish I didn't have to rate this! First the steak was well done, hashbrowns tasted burnt and the waffle was hard and dark. The hashbrowns were done over. The waffle was hard and dark so we just told her to take it off as it was already bad service at this point! The young lady stated she was new and would take money off for the hashbrowns and the waffle. When we headed to the register to pay the young lady at the register stated it would be $30 but according to our receipt it was only $22. We proceeded to explain the situation to the cashier. She said hold on and went and spoke with the server. She came back and said she couldn't do the $22 because the young lady was new. We explained that wasn't our problem! Then the cook decided to argue with us. The cook told the cashier to call the police. We patiently waited for them. While waiting a worker boyfriend that was visiting decided he wanted to jump in the conversation. Police arrived and didn't even listen completely to us that we didn't eat the waffle. We were told we had to pay the $30. I was adamant that I was not paying for something I didn't eat! Another officer arrived. We explained the situation to him. He stated we had to pay the $30 due to them cooking the food and us eating hashbrowns and waffles. I told him I will NOT pay for the waffle since we didn't eat it but we would pay for the hashbrowns since they recooked them and we did eat them. The officer told the cashier to charge us $26 and be done. I WILL NEVER RETURN TO THIS WAFFLE HOUSE THE SERVICE AND FOOD SUCKS! and to have the police called on you for your worker taking money off the bill to make things right. Train your staff on proper cooking of medium well steak, smothered hashbrowns and light waffle! Steak was taken home to give to my dog since it wasn't cooked the right way! Pictures attached.
Louise C (Grammy)
Service was slow. Took their time getting around to cleaning tables, but our waitress was very nice and food was ok (a little overcooked) so I gave them 3 stars.
Betty Boop
Women's bathroom gross plus no soap in dispenser so waitresses are serving you with urine and possibly feces on their hands... only roll of toilet paper had three sheets left on it. Waitress too distracted to bring silverware and when asked brought plastic silverware. Coffee and food cold waiting to get silverware. Wiped tables and seats with same rag so had to wipe table with my own disinfectant napkin. Highly
recommend the other waffle house in Hattiesburg.
Cynthia Chadwick
Oh my gracious they cook the bacon perfectly at the Waffle House. Never over done and never fatty. We stop every time we can in Hattiesburg.
Rainie
Servers are always friendly, and happy to serve. Cooks have been awesome. I'm never disappointed.
Dezarae Gonzalez
Our waiter was not friendly at all and the wait time to receive service was horrible ! The waiters were yelling at each other about who was to wait on our table . I use to come here all the time but now they have become rude and the restaurants cleanliness has deteriorated ( they have a B from the health inspection) The food was not horrible and that is the only reason I gave 2 stars . I will NOT be returning to this location .
Ashley Roberts
We have had great experiences here and not so great experiences. The food is always good and we love coming on Valentines Day for a “romantic” dinner. There have been times that the employees have been very loud arguing with one another. Mainly an older gentleman that is a cook.
Jessica Barnette
Our server El was amazing. Food was ok but the reason leaving the low stars is because of another worker her name tag says Monica on the morning shift. She was rude, hateful and rolled her eyes at a child speaking to her. If you can't deliver at least good customer service you really need to find another job. She could have spoke to that baby.
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