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Sluurpy > Restaurants in Hayward > Mcdonald's

Mcdonald's - Hayward - Photo album

It's a good McDonald's. Lady in drive thru was friendly. We had to pull over and wait for our order. It wasn't very long, but for a basic order with no special requests it seemed like too long.
The food is average like any McDonald's. However the people who have been working there are absolutely trashy. They wonder why nobody wants to work for them and the people who do are teenagers with very poor customer service skills and rude attitudes. There is always a huge line at this McDonald's t
The updates really make this McDonald's a sharp place to eat at. However the staff was moving extremely slow and didn't even call my number when the bag of my food was sitting on the counter. There are other people experiencing the same thing and I had to wait and ask employee what the numbers were
Being the only Mc'Ds in the area its okay drive through moved as expected slow but never at a halt. Food wad adequate except for the hashbrowns! They were awful its like some one left them out over night and then fried them 3x! It was as if I was eating oil with a potato sauce 🤌🤢
Service was just ok. Store was dirty, floors, kitchen, and all the tables dirty. I work for McDonalds in this area and was ashamed My store has been this bad, maybe worse even with the general manager running the shift. McDonalds has major issues with no structure. Employees do just what they want.
It was about 7:30ish pm. It took 15 mins to get through the drive through , there was only 2 cars. Food was cold and our cups were covered in soda. I asked if they'd wipe them off and all they did was hand me napkins. Don't hand wet cups to customers, we don't want a mess in our vehicles!!
Pretty decent as far as McDonald's goes but I can tell the line gets long because I have a super extended driveway but so far when I went there the service was decent
Line is usually super long in the drive through as it’s one of the few fast food restaurants in town. Staff is friendly and polite, never had any issues with my orders.
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