Wow! What an amazing first tine experience! Having been a server when I was younger (my husband as well), we rarely say that servers have done an outstanding job. But Richard DID! He was outstanding! We were very impressed with him, his knowledge, and his service. He was personable and a pleasure as a server. Everyone knows that the food can be amazing but the service can ruin it. He just made it that much better.
On to the food... it was so good! It did not let down. We have heard great things about this restaurant and just haven't gone. It was very worth it! We both had a 4 course meal and it was an experience like no other. I loved that we got to cook the meats. It made for a great fondue date night � HIGHLY recommend! We decided to go with the basic stuff as a starting point and it was a good choice. We can't wait to go back and be a little more adventurous with our choices on cheeses and chocolates next time!
Went to the Ladies Night Out experience and had a wonderful time. Customer service was professional and kind..from making the reservations to walking out the door happy and satisfied. Food, cocktails and coffee was on point and delicious. Our server Eli ..was excellent and the owner greeted us during our meal and made sure we were enjoying ourselves. I'll be back!
Hands down the best staff and best managed Melting Pot I have experienced. They remember and care who their patrons are. There are so many loving memories shared here with my fiancé before he passed away, and coming back here a year later reminded me of how every time we came here, it was always an amazing experience. Thank you ❤️
We went for ladies night out and we thoroughly enjoyed the experience. everything was top notch we enjoyed the cheese fondue the tasting menu with the different protein choices to the decadent dessert at the end. A great time, great staff-Amelia was great as our waitress. Definitely will be returning hopefully soon.
Danielle, our server, was excellent, especially with the two in our party not familiar with the Melting Pot concept. We had the "endless fondue" special and all the courses and selections were delicious. The meal was perfectly paced and dessert topped off a superb experience.
Tho it is an expensive dinner , it is well worth every penny. The food is amazing and the service is on point. They don't bother you too much but they don't ignore you either. The perfect in between to give you that feeling of still having a personal dinner with your guest.
Always a great experience... food is always good and plenty of it. Is it a lil pricey, why yes; yes it is, but you get what you pay for. Great food, great staff, and always a wonderful experience with family and friends.
A wonderful place owned by amazing people. Great food and atmosphere. Make sure to try the dark chocolate with sea salt---perfection!
My first time there and it was amazing!!! The staff and the food was just wonderful. We had the most adorable waiter that literally met our every need. It could have been a more enjoyable birthday dinner. Thank you
Christy Burton Omarzai
+5
We had a great time!! Our kids really enjoyed dipping but especially cooking their own chicken, shrimp & steak. The service was great and Shane our server was very helpful & accommodating to our children!! I loved the California Salad, Wisconsin Trio Cheese and oh me the Chocolate Turtle Fondue!
Me and my wife went here last Saturday for our 5 year dating anniversary and had the best time! I’ve had fondue regularly with my family but she hadn’t so it was a great experience and the staff made it super easy and fun to learn how to cook our own meal with the oil fondue and everything was delicious. Our waitress was Haley and she was nothing but class and so accommodating for us. Definitely recommend going here for a special occasion or date.
The Melting Pot is a great date night option. I’ve been a number of times and each and every time, it’s like the first time. The atmosphere is so peaceful and quiet although it’s a restaurant.
The staff are friendly And offer assistance if you’re new or need helping deciding. The drinks are good and not too strong. It’s truly money well spent. I’ve tried almost everything on the menu and I think any option you choose truly is a great option, you won’t regret.
Everytime I go here, the food and service is great! Also, if your kids get straight A's all year, they will give them a free meal. I definitely would recommend this restaurant for every occasion.
Matthew was a phenomenal server. Knew the menu and what to suggest. Had alot of fun getting pictures where we were all visible. 10/10 would recommend. Food was delicious definitely try the broccoli in the mojo juice. Turtle chocolate was on point. Can't wait to come back!
This place is fantastic for celebrating special occasions. My wife and I try to eat here once a year for an anniversary or birthday.
This year, we were celebrating my birthday. When we were asked if this was a special occasion, my wife quickly mentioned my birthday. Sure enough, they brought out a cute plate with Happy Birthday drawn on it along with a candle in a cupcake. We did not ask for this, just a kind and considerate gesture from the establishment.
When I went to use the restroom, there was a sign in there suggesting a discrete way to make a romantic gesture. There is a code word to have a special gift brought to your table for a very reasonable price. I dont want to say more and spoil anything.
My son is a very picky eater. He usually does not like foods with a lot of complex flavors. We were pleasantly surprised that he tried everything on offer. He really enjoyed the experience of cooking his own food. And the only dish he didn't love was the salad with blue cheese dressing.
Outstanding! This was my first visit to The Melting Pot. I took my husband for his birthday and we were celebrating our anniversary too. What an experience! The ambiance of the restaurant was incredible. We were seated in a booth that was tucked away and I felt like we were their only patrons. Our server Shawn helped make the night very special. He explained the menu and very patiently answered all of our questions. The food was so good. We opted for the four course dinner for two, and my husband had a cocktail that was delicious. I would highly recommend this restaurant, especially if you are celebrating a special event.
Hadn't been here in years but went on the spur of the moment when I learned that one of my visiting friends had NEVER had fondue. Just HAD TO FIX THAT...so off we went to HAPPY HOUR ... to experience the tasty cocktails and the ooey-gooey deliciousness of cheese fondues! We had the Classic Alpine on principal ( since she had never had one) and tried another more spicy one as well. We sat at the bar and had excellent service 👌 from our friendly bartender, Jacob T.
He can make a killer cocktail and will take good care of you!
The prices are a bit steep here...but you are really paying for the experience and atmosphere as much as the food.
We plan to return and go for the full meal experience in the near future.
Give them a try for something different, fun, and delicious . (Why not start with the HAPPY HOUR? ;) )
If you like cheese, chocolate and wine. This is your place to go. I am a little biased because I am not partial to either. I liked more of the entrees with the broth and meats, in addition to the fruits dessert options. The service was nothing short of amazing. They will steer you in the right direction if you don’t know what to get. For what its worth, I would definitely bring the kids back for the chocolate and desserts.
Our family had such an amazing time here last night. The food was delicious and our waiter, John, was absolutely outstanding and helped us through the entire process. It was definitely a unique experience and one I hope to enjoy again soon!
Most of us in our party of 12 have never had a Melting Pot experience. I personally had an amazing time. The atmosphere was fun, our servers were super helpful in guiding us through the whole dinner. Thank you all for a great evening of food and laughs.
Love this place! We went on Sunday at 7pm. The waiter was on it most of the evening and had good pacing. Our drinks were full. The food was yummy and fresh, nothing was stale. The atmosphere here is dark and intimate which is nice. If you have poor eyesight you will need a light here.
My first time here, Was here for Birthday, when sitted I was given a birthday card from the restaurant. It was a beautiful experience.
First time there and overall was a great and surprising experience. I thought cooking our food was a strange concept but made for a fantastic evening out. Had the 4 course dinner, apps with dipping cheese, bread, broccoli, green apples and cauliflower, dipping cheese was ok as we prob chose the wrong one, was ok for us. House salad with a nice honey-mustard dressing, main course was 2 meats, salmon, shrimp, chicken, and 2 raviolis along with I think 5 dipping sauces which were all great, dessert was a mix of awesome choices, chocolate was a little too dark/deep for me but was very good. Nathaniel our server helped us and explain it all during our meal. Price point was a bit too high vs amount of food but all courses, made for a filling meal. Try this place out, it was great.
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My wife is a school counselor and this was the 1st week our kids were back in school, so we decided we'd have a special dinner for completing their first week. The Melting Pot is always top-notch, always good staff and always good food. It was our kids first time trying fondue they had a blast. The staff is very knowledgeable and attentive. Few things if you've never been make sure you have plenty of time especially if you're doing the full course meal. The Melting Pot is definitely not a 5k but a marathon. Also for the average Joe it is a little pricey, for my family of four including a bottle of wine and soda for the kids before tip was about $220. The meal an experience is worth the money, just be prepared if you need to leave a child has payment. The bar is currently closed due to covid yeah, but when is open they typically have bar specials that a little bit more affordable when you can try a lot of different things. We got the Wisconsin cheese, vegetable bouillon and then for dessert with chocolate turtle. I mean all of its good but you can't beat the desert lots of little finger foods like strawberries, bananas, brownies, pound cake and rice krispie treats to dip can any of them fantastic concoctions they have. Great place for a nice cozy date night or even just stopping in to get dessert. If you've never been save some money a.m. make a reservation.
amazing time. nick was the best waiter i’ve ever had. he made us a special plate when we told him we were having a girls night. he is a blessing tbh. i hope you get nick as a waiter. #nick
It was a busy night. My friends were visiting from LA, and they love The Melting Pot. I have never been to one. I will say WE just felt looked over and forgotten a lot. My friend did mention how the service was to the manager. We understand how things are not always as planned in that industry. I'm hoping they are prepped for other holiday seasons, and if I choose to go again, I get the experience my friends said they usually receive at this restaurant.
Absolutely perfect birthday dinner for my boyfriend! The food was delicious and accommodation were made for my shellfish allergy! Our server was Sean R and he was perfect, he catered to all our needs, had wonderful recommendations, and was great to talk to whilst also checking on us often!
My husband and I went to The Melting Pot for the first time tonight, a place I’ve wanted to go to for years. The service was wonderful, the food was delicious, but the desert was disappointing. When we got our dessert and after eating some I noticed there was hair in it. We told the waitress who apologized and took our plate back. The manager came and offered us a discount on our dessert. The waitress brought us a new plate but we packed it to go. After getting home and getting situated we’re laying in bed enjoying the dessert when I discovered yet another hair (I’m trying to figure out what are the chances it would happen twice!?) on our dessert. The experience and service was fantastic but for a place as pricey as The Melting Pot, I wouldn’t expect a slip up like this to happen twice in one night.
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