Papa Johns Pizza - Hermitage - Photo album

Absolutely despicable service. They sub-contract delivery to door-dash and I had a 30$ order that took 1 1/2 hours to get to my house but that wasn’t a problem as I’m understanding to the business on a Saturday night. It showed up Ice cold and disgusting. Would rather eat Domino’s pizza than this ga

This is a shout out to Jazz ( the girl with the purple hair) you are wonderful and we love coming to this location when she is working. She is very sweet and we love dealing with her. She is always smiling and always in a good mood. Now for Jennifer ( girl with red hair) she is very rude when we com

Chris and Heather were very nice and professional.They both helped assist me with placing an online order inside the store. Its very frustrating when you are using the online order tool and the order doesn't populate correctly when you press the "submit" button. It's very time consuming.Thanks so mu

The worst. Food arrives cold. They give you a credit and say their driver will bri g it and it will be hot. After 1 hour, it arrives cold and the wrong order with Door Dash. They say they will send a new order, correct, with their driver. It's now 8:15 and the original order was placed at 6:30. The

Late, stale and missing items. Placed an order at 4:45 for delivery at 5:45, was delivered at 6:45. I don't know if it was supposed to be thin crust (ordered original crust) but it was stale, hard as a rock. Ordered a soda - not delivered. Driver said he'd be back with it - 1 1/2 hours later - no so

The size of the wings were way too small and the pizza only had 2 pieces of pepperoni on each slice. Papa Johns quality is not the same. Very disapointed.

I usually have an okay experience at this location.... but closing at 9 is wild. Please open your hours your the only location that closes that earlier and it doesn't make sense for the food you serve:/

Ordered through pj app, waited 90 minutes for the wrong food to arrive. Someone else’s order. I asked to come pick my food up instead of having to wait for redelivery and was told it would be at least 45 minute wait regardless. It only takes 8 minutes to run a pizza through the ovens at papa Johns