Cold Stone Creamery - High Point - Photo album

Timothy the manager was awesome! Nada took care of me. They were both very helpful. Super nice. I am from out of town and forgot my wallet and they gave me my shakes on the house. Happy 4th of July. Not often that you run into people this nice. If ever I. High point NC visit Coldstone on 3865 John

THEY DON’T WEAR MASKS! Ice cream is always good, but this night I walked in and walked right back out when I saw the staff making creations without wearing masks. . Go to the location by Costco they wear masks….same owner but I was told staff wearing masks are left up to their own discretion. The em

Ice cream was delicious, but service sucked - especially from the “young lady” on evening of 4/30. We tipped $4 on $16 worth of ice cream and didn’t even get a “thank you,” let alone a tip song that the crew is supposed to sing (unless things have changed since I managed a Cold Stone, which I doubt

Updated- No refund has been issued. Still waiting on corporate. Store was closed an hour and 20 minutes after it was supposed to be open. Called and called till I finally got in touch with corporate. I honestly wish it was possible to leave negative stars. I was refused a refund and refused to have

Very disappointing trip to Cold Stone today. One employee was nice. The other was extremely rude. Quick to talk before listening. You clearly cannot request that the stone be wiped off before your ice cream is put on it- if I were the manager and one of my employees spoke the way this guy did, they

The staff is lazy and rude. The young girl with black hair is friendly but She gives small portions and acts confused when you tell her what you want. The older black women is rude and acts as if she is doing you a favor by doing what she is paid to do. I expect better for “top shelf” top price ice

Came on a Saturday night and expected it to be busy, it was! Waited in the line out the door for about 25 mins before getting to order. But, here’s the catch. When we were waiting on others in front of us to order, the two employees were just chatting away at each other, not working… just standing s

Employees don’t wear mask and was treated rudely by an the older lady employee. When asked what sized I wanted she rolled her eyes. Had an attitude the entire time.