The workers are always nice. But I literally was given meat 2x after I told them I wanted a egg and cheese biscuit. The girl repeated my order but they still gave me the wrong thing. I would’ve went back a third time if I wasn’t going to be late for work. (I should’ve checked before I left) but they
Very slow service, employees act like you’re bothering them to place an order. No greeting just what do you want? No basic customer service skills at all. I’m not from the area, on my way through and thought I’d get something to eat. You will not get a receipt from here even if you ask.
My wife and I went between 10-11pm and the service was slow and a bit unprofessional. They didn't have certain menu items in stock and they didn't get my order right. I had to circle back around and get back in a slow moving line to fix my order. By the time I got back to the window, my food was war
The kiosk ordering process is inefficient and germy as no one cleans the screens after touches. The bun of my fish filet was stale and the sauce was oozing out of my sandwich on one side. Ate a few bites then trashed it. Dining room was dirty too.
Wait time in drive thru was long. The iced coffee I was served seemed old and the soda was watered down. I spoke with Jas who agreed to remake the order at no charge on my next visit.
I stopped at the store on lakeshore this morning which is not my first time, it was okay that they didn't have the sausage burrito, but this is not the first time I've ordered the gravy biscuit and it seems like everytime I get the gravy biscuit,the biscuit is so hard you can't eat, they don't have
My food tasted like old grease (yes I know it's fast food, worked in it for many years) and when I asked for a receipt (for business purposes) I sat in the drive thru for over 10 mins because EVERY employee disappeared. I didn't know it would be such a problem.
Customer service isn't the worst I've seen. The fries are unfortunately always either over cooked or cooking in old oil. I always go at lunch time.
An error has occurred! Please try again in a few minutes