Sluurpy > Restaurants in Homewood > Cold Stone Creamery

Cold Stone Creamery - Homewood - Photo album

I ordered a Custom cake for my daughter's birthday. When I picked up the color was wrong. I chose green it wasn't that color. They went ahead and fixed best they could because I was told they were out of green food coloring?? Ummm ok.(see pic) The chocolate frosting looked grey. I was told that was

It was super busy and there was a delay with my online order. They were very apologetic, made sure to check in while I was waiting, and even put a handwritten note in the bag! I appreciate the thoughtfulness and great customer service.

Ice cream was melting everywhere even before it made it to the bowl so i guess either the freezer or the stone isnt as cold as it should be. And im sure he just finished training by the way he mixed the toppings in(ive never had a full side with no toppings before). But never the less same great tas

The ice cream here is always delicious, but the customer service from the two young teens serving May first sucks. Rude and ugly, you can tell they don’t want to be there. They need training or need to be fired. This was my second terrible experience with them.

Good ice cream but a little expensive for my taste. Can buy 3 quarts in grocery store for the price of 3 small tubs 😬

Very rude, poor customer service and the girl slammed the pen on the counter because she was upset with the customer before me. I will never go back there! They need to teach these new generations of workers customer service skills. So rude for no reason!

Believe it or not this was my first time eating at cold stone and babyyyyyy. Let's just say its #1 on my list of places to get ice cream. I WAS a regular at sonics and dairy queen, not anymore lol. I save my money for cold stone because they are a little more expensive.

Fast and Friendly. staff was so patient and took the time to ensure they got my unique request correct. The prices are what they are, but if you join their rewards program you can earn free ice cream. I always loved this place now I have one just down the street. Heaven on earth!