5/26/22 UPDATE…a month later and still bad. I have ordered this same sandwich weekly since my original review. Every week incorrectly prepared. Please train your people how to prepare the food you advertise. No bacon. Incorrect cheese. Not toasted. I never ask for anything special. I order the sandw
Interesting experience today. First off I tried another Panera close on 162nd and the dining room was closed. Likely this Panera’s dining room will close soon because the manager (see pictures) spent 25 minutes talking to a loud, boisterous man sitting at a table about his homes value. How is one Pa
I don't eat at Panera Bread anymore. They used to be one of my favorite places, but a few years ago they changed their menu and got rid of my favorite items like the turkey artichoke panini. The reason I gave them 5 stars is because of their exquisite customer service. This is the only restaurant th
I posted a similar review n the Matteson location. And their corporate office contacted me about this. They gave me $20 in Panera Reward's so we're decided on Panera for dinner and movie night. This is the 3rd time went gone to this location and there is always a problem with the order! Last night w
Food was good as always, same as any Panera. However the service here was lacking on my visit.
Took over 30 minutes for a rapid pick up, pre ordered salad at 1:30 pm. Did not appear to be short staffed so not sure what the issues were. No comments or apologizes from anyone working either. Staff w
We just got back home from a ridiculously horrid experience thanks to an unprofessional manager on duty named Cara. We picked up an expensive order from a nearby restaurant which included a free sundae for Teacher Appreciation Week, and decided to stop at this Panera to pickup a complimentary drink
The food and drink is almost always fantastic. The real issue is that this location is always out of something. Brownies/out. BBQ Chicken salad/out of dressing. Large drink/no large cups. #sigh
Got my order wrong twice :( First, I ordered a side of Mac and cheese and got charged for a meal. Second, I ordered two broccoli cheddar bread bowls and they didn’t come with any bread bowls. Third, they forgot my salad completely. Idk they gave me a free danish for my troubles? Pry won’t go here ag
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