Just dropped in at the Jones Road location and after all the negative reviews, I was pleasantly surprised! The restaurant is very clean. The counter staff are very nice and helpful. The music is very enjoyable. The food is so fresh and delicious! Overall, a very enjoyable experience. 🥰🥰
The best and this location is much newer and better organized. But they need more organization. App did not work, even though it charged me I still had to prove I placed an order and wait for it to be filled. Best chicken ever, so still 5 stars.
Jimena or Ximena was outstanding! I've been going to Popeye's for alongggg time and this was my best experience.
Even though they were busy, she had a great smile and attitude! She checked off all the things that would deliver great customer service.
My chicken was hot and fresh. She should be recognized for delivering such a positive experience to the customer.
There was great team work displayed from everyone that was working. She has a great team of workers!
Went with my boyfriend and got the New "Truff" chicken 🐔🍗🐔 and he likes both of them sandwiches 🥪 (did not like the prices, seems like they really went up). The fries 🍟 were a bit too salty. The customer service is nice 👍🙂👍
Everytime I come to this location the vibes and the people are very much friendly . They know exactly how I want my food and makes sure it’s fresh and the way my daughter likes her strips . I will forever come back and I highly recommend this location if you are ever in the area .!
We have been going to this location for years off and on, sometimes good sometimes not. Our last visit sense the renovation, it was great, it looks bright,clean and up to date. The service was great, we got our food to go, it was fresh and hot, the chicken was so crisp, juicy and fresh. I really like the red beans and rice when it made the Popeyes way and it was. I hope they keep up with all this Good Stuff. #NothinglikePopeyesFresh
Food was fresh and delicious, tenders were juicy and crispy…
Food is always great, obviously, but, they seem to have issues taking your orders correctly and then giving you the correct things. We've become accustomed to looking in the bag before driving off. I'm not sure there has ever been a time we got what we ordered but I gave 2 stars for service because they have always been nice about fixing their mistakes. Also, get extra pickles on you sandwich, you won't be sorry!
The service at this location has improved tremendously the new manager Suzy has done an amazing job at this location. Ever since the remodelation of this location and new management I have found this place more clean professional and pleasant to visit. Keep of the good job.
I come here all the time and today was the day I felt like saying how good of a place this really is!
There is a guy named Jose Ramses! He’s the best employee there! Very friendly and quick! He got my order right the first time and the chicken tasted very good! It was fresh and hot! My sides were great as well! I strongly recommend this place! I enjoyed my meal and felt good in there!
Give them a try!
We visited on Thursday right after lunchtime. The manager was sweeping the floors. None of the tables were clean so I cleaned the table myself. When he realized it he finished cleaning our table.
When our food came out my chicken was not hot. I told the manager and he brought me fresh and hot and fresh chicken out. He let me know that he had instructed the staff on how to correct the issue.
The biscuits!!! I could eat just the biscuits.
I know that there were several negative comments but they are really trying to build a more positive experience.
Could work on better customer service when taking order
Drive thru was very fast, and the service was excellent. Food tasted delicious and fresh 👍🏽
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