Fresh friendly prompt service. I like the new snack box. As always J I T B delivers and the team really promotes the brand and camaraderie is positive.
This location has some roof leaks in the dining area. Despite all that, the dining area, restrooms are always clean and stocked.
Update: I have had no luck with the telephone number on their website (voice mailbox always full), but I took a picture of the for hire number.
Update: I have had no problems going through the drive thru. Food was still hot when I got home. Although the tacos do not look appealing, they are actually quite good. The Sourdough Swiss Jack has sauces, bacon, swiss cheese and a beef patty but despite having no lettuce, pickles, etc., it is also quite good. I like both the regular and curly fries.
The star rating is based on the drive thru.
I have had no luck ordering delivery through the app. I've tried 3 times and all 3 times the order was cancelled after about an hour of updates saying everything is fine.
Obviously, if I were to rate delivery, it would get zero stars.
This review is for the restaurant on 1960 close to West Lake Houston Parkway.
Fresh food, fast service, very kind Cashier (Alicia). Only thing keeping it from 5 stars is the floors were sticky today. Otherwise I love this JITB!
It's been a long time since I've eaten at a Jack in the Box. Needed a small snack, and it was easiest to get in and out of. Went through the drive-thru. The lady working was great. I didn't catch her name, but she was very friendly and professional. Ordered the mini tacos. They were actually pretty good. No complaints. I'd go back again.
Edit*** it seems like they have hired a new team. They are friendly and available! Prompt and reliable. Kudos where kudos are due!
Not sure why they open after hours when nobody provides any type of service after 12, the managers keep insisting that there is no service, so why pay your employees to work at that time when they cannot provide you any service hours? It’s ridiculous
Food is always fresh. This location is consistently good. The interior has been updated and it is kept nice and clean. Employees have all been courteous.
The 2 things I love from here is cheese bommers with 2 tacos I deep it in the buttermilk sauce so good!
The 2 things I love from here is cheese bommers with 2 tacos I deep it in the buttermilk sauce so good!
Big improvement on over night crew in the past 2 months. Very polite, fast and accurately doing the orders. It use to take 15 minutes to get something simple. I went through and it took like 4 minutes. Very impressed no mistakes.
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