Sluurpy > Restaurants in Hurst > Jack In The Box

Jack In The Box - Hurst - Photo album

I normally don’t write reviews, but had to write one for this location. I ordered an Oreo shake and it came out with the best presentation I’ve ever seen. All of my other food came out fresh and hot as well! The lady that took my order and gave me my food had fantastic customer service skills.
The food was quick. Their speed was great and precise. The ladies were very customer friendly. Outstanding job ladies. Keep up the great work.
I got lunch items in the a.m and was more than satisfied when it came to the quality of the food. Food made fresh would explain the longer than usual wait, I don't mind. The location is also super convenient and with employees that are kind, I can't find a reason not to go again.
The only reason I gave this location a 3 ⭐ is because of the service decisions. When I worked @ Whataburger 22 yrs ago it was all about appreciating our customers. I know times have changed but customer service shouldn't! If we didn't have an item advertised on our menu because we ran out it isn't t
I ordered my food online, paid for it, sent my daughter to pick it up, and the drive thru could not find my order and were very unhelpful about how to fix the issue. I had been in the ER with my husband and was driving home when my daughter told me about them refusing to fill the order. So I drove
Good food. Good order accuracy. They rush you quite a bit when you're ordering and aren't polite. They're not rude, just not polite. They could be a little nicer.
Haven't been to this "new" one yet. I have bronchitis and can't talk very loud. A second person was yelling in the back ground which made it harder to hear and be heard. Comments about me speaking up/louder etc. That was uncalled for. At window I said I had bronchitis and the window person was nice.
Things are a lil iffy coming here after midnight. I’ve experienced systems being down, cook that can only make breakfast, and more recently a grilled chicken salad with chicken so dry and hard it wasn’t edible. Use caution and check your food thoroughly.
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