They are one of the best dunkin' donuts in this area by far when it comes to customer service the ladies that work over there take their job serious. I go there even though it's a little bit further than the one that's closer to me but it's worth it they make my coffee right and they make it the same everyday
this is my favorite place to buy coffee, it is always available and there is no 2 hour queue outside. loyal guys who always do quickly and what I want ...
Awesome coffee. The crew is great and fast
Your average food chain. Does the food slaps? No; but sometimes that's what you need
It's a Dunkin. I stopped for lunch on a Saturday. The place was quiet. I had a bacon, egg, and cheese bagel with some hot coffee. The service was quick and friendly. This Dunkin is located across the street from the high school, so it can get crazy busy.
The girls here are very friendly and work their butts off. I get exactly what I ask for and with the amount of sugar I get they stir it which is a big problem with alot of Dunkin's. The sugar lays at the bottom and I have to open it and stir it myself. So this Dunkin's is great!🤗
Friendly service. Standard Dunkin. A few tables. Ok restrooms although the hand dryer is so old it barely blows haha
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Best Dunkin on the cape! They don't have a drive thru but it's so worth getting out of the car to have my order made correctly every time! All the staff is polite and trained very well. They get it done. There is a young adult probably 18 to maybe 21 with a pony tail that works days! He is great! I'm not sure if he's the manager but if he isn't he should be! Hes a great teacher and leader for the other staff members.. I honestly believe it's why this dunks is so efficient and operates smoothly.. Because of this young kid. While I was there they had 1 new staff training and this kid took the time to train the new hire correctly.. Showing him step by step how to properly make my coffee (which was a charlie cold foam with extra cinnamon on this day) It seems like all the other Dunkin donuts in Hyannis have become complete trash especially sense the pandemic. Most of them employee people that have no understanding of the English language... Like none. They have no idea what they are doing... And have no idea what you the customer is asking for.! Dunks on north st in Hyannis is the absolute worst! But this Dunks on West Main Street is the expection! Located across from Barnstable High School in Hyannis! Great coffee! Great staff! Clean restaurant! It's a great dunks! One of the last great dunks standing.
My husband, kids and I have been frequenting this particular Dunkin for years and years. We love the staff, low turn over. They're great at what they do. Drinks and food are always perfect.
Quick, great team work, clean
Great store friendly people
The people working at the Dunkin' are really the best ever. They are kind, polite, fast, efficient and the coffee is always made right. Considering they are right across from the high school and deal with broke teens all day, I am so impressed
Pristine Property Maintenance
+5
Went in today freindly good staff working.
Another girl working hard cleaning
Restroom good food good coffee.
Great to see good workers doing a good job..
Thanks dunks
Overall rated 5 stars
I particularly love this dunkin's....not because of the product because that's pretty standard across the board for all dunkin's....but the staff and crew that work there....they're so friendly and nice...always a pleasure to see them....and they seem to all work well together
Door dash never lets me add certain items or put cream cheese on the side, I always call after placing my order and they are very understanding and always add the stuff needed!
Love love love this Location best location in the Hyannis Area. Always make your coffee right extremely friendly to their costumers and love Vonda and her crew best place to stop and grab something breakfast real quick!!
They got my usual order down fast, and were always nice!
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