Sitho A
THEY SENT US SPOILED EGUSI PUDDING!!
They don’t value Uber eats customers.
We have been ordering delivery several times a week. You never know if the soya will be days old or if the plantain will be dried out.
We kept ordering because we like the food… when made fresh.
Today was horrible , dried out bitter soya and rotten egusi.
My husband and I went running to the bathroom to spit it out. Over $100 in food and we have to throw it out.
When we called to complain their response was “ sorry ask Uber for your money back”.
My advice is eat in the restaurant , don’t deliver .
Tochukwu Anakor
Food was fine, got order wrong but no problem. Multiple orders, Grilled Fish with plantain smell like Gas or lighter fluid and it crept into the plantain and the whole hotel room smell like lighter fluid and I almost threw up!!! You cannot grill fish on lighter fluid.
Jax M
I needed pepper soup & tried this place for the first time using uber eats & the soup was delicious ! It was good ..glad i was not discouraged by some of the reviews because I enjoyed the soup thoroughly!
Joy Smith
I drove forty minutes to this restaurant, only for them to tell me that the fish they usually sell for $25 she wanted to charge me $30. After complaining and having to argue with the manager, she said she would charge me $25. She went to the back to get the fish that was supposed to be ready already and she started pulling out foil, when I walked in front of the door to watch her bring my food to me, she asked her customer service rep to close the door. I told her I didn’t want the fish anymore and that I was going to put this on her review.
Elvis Paul N. TANGEM
As a restaurant, it is good, but it is not appropriate for a night club
Elvis Filmmaker
Horrible customer service (phone order). Good food but terrible service. Pickup time is also 20 minutes when actual cook and pickup is over an hour. I'm not sure if they know how to tell time. I'm very disappointed with Kitchen Near You. Is businesses like this that gives African businesses a bad reputation. I've try many times to educate them about customer service and time management but no success. I hate writing this review but they left me with no choice. Any potential phone order customer, beware of deceiving pickup time; always add 40 or 50 minutes from mentioned time.
Silas Ben85
One of the best African cuisine,clean environment,and good music.they need to perfect their customer service.
Carter Beat
The Egusi tasted terrible. I had suya from them before and it was also terrible. I will never eat from them again. I want my money back and have written report to Uber Eats hopefully I get refund. The egusi Had a load of oil in it and the egusi itself no taste and not spicy.
Minister Kenneth Tamara
The food is good, the service is very lacking. The server told my guest she had to walk to the sink to wash her hands, even though my guest was a senior citizen with a walker.
And I tried to order extra meat, which I was willing to pay for. The server said No, I can't order extra meat. It sucks that the service is bad.
Jacqueline Thomas
I had a great time with family and friends on my birthday's customer service was Excellent and food was Delicious
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