Katie the manager is awesome. She always makes sure my order is right and delivery is fast ❤️❤️ very professional
I would like to share that I ordered online delivery and waited 1 1/2 hours before I called and spoke to a manager. A very nice lady answered and explained the situation as I was trying to be patient. She had the manager call me regarding the issue. Katie was her name, and I would like to give a shout out to her professional customer service. She first apologized for the problem and then offered to make it right. She personally delivered my order within 15 minutes of talking to me. That is excellent customer service and appreciation. Thank you Katie!
Best I’ve ever been to. Sandwich was ready before I could even get my CC out of the machine to pay. And the staff were friendly and hospitable! Kudos to the leadership and entire team on W. 86th!
Thank you Katie for being so professional. Keep up the good work.
Clean place food is always what you expect and great service. The machine messed up for credit cards last time I was in and they gave me the meal for free. I told them I'd swing back with cash and they insisted on it being on them for the inconvenience.
Great customer service on the phone and delivered my food very fast, shout out to Katie who was a great help over the phone ❤️
Their GM Katie is a rockstar
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