Went for a weekday pickup lunch. Since it was before noon the place only had one customer. We were able to order right away. The cashier was not mean or surly at all, just seemed weary already. Anyways, our order was prepared correctly and the subs assembled thoughtfully and properly, which is impor
Great location, clean and spacious dining area. Customer service was excellent. Employees are welcoming and professional. Shoutout goes to Scott who helped me with my “Name Of The Day” order today and ensured that I had a pleasant and good dining experience. Food and beverage we’re great tasting at
Good experience. Second time at Firehouse Subs and the taste is really good. The place was clean and the menu was so easy to understand. The only little thing that bothered me a little was the time to prepare the food. The place was not crowded at all and it took a good 20min for me to receive two
I had the Italian sub and my husband had the Engineer and I think his was better! Just by a little bit, though. Firehouse subs is really good! And it’s cool that they are always raising money for charity. Super cool of them.
This particular facility is clean and the staff is very good. We had a del
Berdeal was absolutely amazing. When I ordered my gluten free sandwich, he immediately asked if it was preference or allergy. I made him aware ofy allergy and he made sure to inform the associates to clean and try as much as possible to avoid my food getting contaminated with gluten. His compassiona
I come here once or twice a week to get a large or medium New York steamer sub. The customer service is excellent. Shout out to Roman and Shelby Like pls Firehouse Give those two people a raise cause they deserve it.
The staff this evening was exceptional! Polite, thoughtful, and courteous… and I’ve never been disappointed with the food at Firehouse subs. The plus is eating supports a good cause.
Right now, I love this place. Dale and Shey are the best. Never a bad situation, food or anything else..
Great subs. Friendly staff. Orders are always on time no matter how busy they are.
Staff was fast and friendly. Looks like this place was ran like a machine with customer service being the main ingredient. They order was done correctly
Come see Melissa, and Ethan!!
Great service, great food, very friendly!!
The cashier was really pleasant the sandwich put together like I wanted. However, it took much longer to get it than I thought. I was late to work waiting roughly 15+ mins, but I guess I'll have give myself more than 15 minutes next time. If not for that I'd give 5 stars 🌟
They absolutely made my day!!
The staff has amazing energy and put the biggest smile on my face. I had a terrible day and I truly appreciate their great customer service because it totally gave me a positive light during a dark time. This is the very reason I will only go to this Firehouse!! They ha
One time I ordered a sub online loaded with so much stuff on it. I get there to pick it up and the guy making it says "I see you're a man of culture as well." Definitely a great experience.
They really do make great subs with great attention to detail. I'm pretty sure I've tried most of them at thi
Not only is the food and service at San Jose Firehouse excellent but they go above and beyond when needed. I tripped and fell outside their shop yesterday and they came to my aid immediately. They assisted me to my feet and provided their first aide kit for my scraped arm. Lovely caring people. Than
I ordered from grub hub to get delivered to my work, my sandwich had ranch on it when I asked for no ranch. I have a real bad gluten allergy so I called and asked if I could get a refund. The manager Sabrina advised me that I would have to go through grub hub to get the refund or she could just brin
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