Great place. Our server Kristi was really attentive to us as patrons, as well as the rest of the people in her area, very pleased with the food and service. Absolutely pleased with our servers performance. Is what I don't understand is how people are calling out of work for no valid reason and still have jobs ?????? When people call out it makes things very hard on the rest of the servers. This needs to be looked into by corporate, and the rosters need to be looked at for Xmas schedule as well and those that called out. If you don't want to work, you don't need a job.
With that said it is a good place to eat with good food, and our waitress was amazing 😍🤗, if it wasn't for Kristi, we would of just walked out.
08/12 Update: I went back Saturday around 6:43pm. It took around 8 minutes to be acknowledged and then another few minutes for the manager to have someone tell us it will be 35-40minute wait to be seated. The restaurant was nowhere near full, so there were plenty of tables. There were also quite a few waitresses, so it was unclear as to why we couldn't be seated.
The lobby area was hot and we asked if we could seat at table inside where it was cooler. Our request was denied. There was four other families waiting, but due to the lack of communication from the manager they all left.
The manager never came out even when requested and could definitely use some customer service training.
The clam chowder was luke warm at best, but our all you can eat shrimp were good.
~
I placed an order over the phone, and somehow the call center sent in the incorrect item for one of my meals. I brought the food back, and the waitress and manager made it correctly without any issues.
We went to Lunch with Our Ancestry DNA discovered family. The Hosts was very friendly, Our waitress was very nice and quick with service. The drinks came out fast and the biscuits were tasty. The food came out hot and delicious. The bathroom was clean. I had such a great experience. The Parking lot had a lot of spaces inside of a area with a lot of other restaurants.
We had a great experience at Red Lobster. Everyone in our party enjoyed their meal. The biscuits, shrimp Rangoon, and mozzarella stick appetizers were uber yummy. I had the rainbow trout which was cooked to perfection. What really made this a five star experience was our server, Millie. She was really hustling, very attentive to her customers, and made our night. I have worked in this industry and she made this a five star experience.
Nothing changes, food is good quality,but service is a really nightmare,we stand 10 good minutes before someone take us at the table,and was almost empty.
Really indecent.
Fantastic food and and service at the River City Red Lobster restaurant (#6343). Tiffany was an excellent bartender. She makes the finest quality drinks and was awesome to talk with.
Suve is a great leader. She made sure the food, timing, and overall experience was excellent. She greeted me with a welcome smile. The store was in excellent shape, music in the bar was 80’s standards.
Wonderful experience here and highly recommend both travelers and locals stop by to say hi and have a cocktail, appetizer, and/or a delicious meal.
Shanga is an amazing server! Gave us our drinks immediately and was super sweet. My daughter loved her. Always asking if we were good and if the food was good. The chefs on duty made an amazing meal that me, my husband, and my daughter all enjoyed. We loved the experience!
I recently revisited Red Lobster after over two decades, drawn in by the allure of their Never-Ending Shrimp special. The food lived up to its reputation, delivering a satisfying experience. While the service was a bit sluggish, it met our needs adequately. As anticipated, the prices were on the higher side, a trademark of Red Lobster. Despite this, the overall experience was positive, rekindling fond memories and making it a worthwhile visit for my family.
I have to say our waiter, Jonathan, was very spirited, professional and friendly. He made our dining experience wonderful. He recommended the stuffed mushrooms and they were so good. Our food was delicious! Jonathan was very helpful as we were checking out and signing up for the rewards program. Great overall lunch outing!
Love it all. I just had an amazing 2 tailed lobster lunch with baked potato and crispy Brussels. The server Jonathan, hostess destiny, and Manger Brandon were all very pleasant and fast.
I ate before realizing I should post. Lol!!!
Armoni B was my server and is amazing. She was very patient and kind even after I told her I didn’t have very much to tip. She didn’t treat me any less and gave me the same service as the other tables. God bless you and I will too when I get up off the ground. Need more servers and ppl like this in general. Thanks girl!
Great experience! Food was delicious ( except the coleslaw- yuck!) Busy on Friday night but had a wonderful date night!
An error has occurred! Please try again in a few minutes