Absolutely terrible customer service. The girl taking the order wouldnt even talk to let us know she had taken down the items we were ordering. And the blizzards were Watery! Thats the worst part . I want the upside down thick soft serve Dairy Queen is known for! I worked for Dairy queen as a teen and this attitude and quality wouldve been unnaceptable. I get it if maybe you lack customer service skills but at least care about the quality your serving bc that speaks of the brand. You should care . Ice cream is here to make people happy not dissapointed
Update :when i went a couple weeks ago on december 5th a girl named Brittney made us the best most perfect Blizzards . She needs to be training everybody because she knows exactly what shes doing. An exceptional employee with outstanding customer service skills.
It seems like if you don’t want to wait 15 to 20 minutes for your food/icecream, you gotta come a bit earlier in the day those crew move fast ,excellent job
This Dairy Queen has really gone downhill. Twice in the past week, their slush machine was inoperable. Additionally, this time they were out of cheese curds. It seems every time I come here, they're out of something I order. Normally, I wouldn't care, but rather than SIT in the line, I'd like to be told of the issue when I order as opposed to when I finally reach the window. Lastly, the customer service is much to be desired. I feel as though I'm bothering the staff, rather than being a customer. Very disappointing all around .👎
I came to Merrill rd Dairy Queen and Amyah took my order respectfully and had patience with me and attended me with great customer service.
Nice staff. Did not have milk for milkshakes . I was a little upset at the time bc it took atleast 25 mins to order at window since the speaker was broken then couldn't get what I came there for. Snit happens .. weeze good DQ
Dipped cone excellent as always...
But they were understaffed and the poor employees were working with no air conditioning.... miserable for them on a day of 90 + degrees weather....young lady still provided service with a smile....kudos to her...
We had planned
ed to eat in but had to take out due to the extreme heat in the facility...
Customer service the best and ice and food pretty good will be coming back every morning
Rolled thru for two blizzards. Both of em were dank and employees were nice!
They were busy this afternoon so we had to wait a bit in the drive thru. But Blizzard was great and cashier very friendly and professional.
My hot cocoa blizzard was barely mixed.
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