Ryan Hollenbaugh
Very clean and um… almost excessively friendly staff. Which I suppose is a good thing. I love that they ask you about condiments and bring orders to your table also. Nice touch for a chicken place. The food always tastes fresh and well prepared. I came in because the drive through looked like chaos, but from the window it was actually moving pretty quickly. I got the tortilla soup and it was exploding with flavor! 🔥 Well kept and well staffed, that’s what I love to see.
Jessica Eller
I love stopping here and picking up a Frosted Coffee pretty much every day on my way to work! The staff is always friendly and no matter what I order it is always correct! As I said before, all of the staff is friendly but there is a male manager who is the absolute best. I've never had a issues personally but I have seen him quickly and gracefully deal with other issues for other customers! ( I'm sorry I don't know his name, but I wish I did so I could give him the credit he deserves. But then again they all deserve credit for how amazing they are all the time!!)
T. Fulton Burns
The staff are pleasant and customer service is a priority!
The food is hot and yummy.
The space is super clean.
Enjoy!!!
Charla
Always a long line but that's only cause the staff is friendly and the food is great. Brownies always nice and soft and chicken always well cooked. Only thing is that if you ask for no ice in the drinks they seem to always forget that but that maybe just due to habit with the long driver thru lines. Otherwise they're great. 🙂
Rachel Honeycutt
Favorite fast food restuarant and this location never disappoints. Always provides enough sauces and napkins. Food is always hot and drinks cold (when appropriate). Service is always fast and friendly. We've been here many times and only recieved a wrong order once to which it was quickly fixed. I love this place!
Donna McLaughlin
First time there. Ordered from drive thru. Girl took our order was very friendly. We have heard so much about the nuggets that we ordered a 30 pack, thinking we would have leftover for the 2 of us. Not the case. Small nuggets. Of course, they are nuggets and not strips. Flavor was good but the price for the quantity pretty high. But we will go back for something else. Milkshakes were awesome! But they need large!
Fran Z
Always a *5* The chicken is the same every time. Yummy, everything on the menu is delightful. Amazing customer service. Quick service. I have never gotten anything that was not just as it was ordered and prepared to delish. Really got a class act here.
Will Wood
Food was great when they first started, now it seems like they are just cashing in on their name.
Service is always great but food quality and presentation (let's face it it's fast food stuck in a box) seems lacking. I mean what can you expect from near instant service.
They only left out one sauce which isnt a big make or break deal (avocado lime ranch sauce, which is one of their best).
The prices however have gotten pretty ridiculous. Not a lot of bang for your buck. We spent nearly 50 dollars for a family of five.
We went to Chili's and we ordered alcoholic drinks and a full meal for us and our three kids and it was around the same price.
Honestly ide skip the fast instant lunch and spend your money at a sit down restaurant.
Jessee Hartsock
Absolutely amazing. Their Chic-fil-a sauce is amazing. The Deluxe Spicy Chicken sandwich is definitely got some spiciness and I lovvvvve waffle fries. Go there!!!
Alina Bazyler
The manager here is the absolute best! We have always gone to this Chick-fil-A because we lived nearby and we just love how wonderful the customer service is there. And even though we recently moved across town, to where the other Chick-fil-A is now closer to us, we still make the longer drive just to eat at the west market one!
Cindy Dooley Poole
Staff is always super- friendly & polite, Drive-thru is always fast, and food is always fresh & delicious! My favorite fast-food restaurant, hands down!
AJ Hefner
Fantastic service today : ) . All of our meals were fresh and everyone was just friendly to us and handled the lunch rush hour professionally : ) . We will be back again : )
Becky Rollins
I was in a hurry to get to a meeting but needed lunch as well. I stopped in at this location made my order in the drive thru. I got to the window to discover that my wallet was still at my office. I told the nice lady in the window I couldn't take the food because I couldn't pay. She politely said "lunch is on me today ma'am ". That made me cry. So, now when I stop in I try to pay for the persons meal behind me if I can.
Christi Solsberry
We were there yesterday morning for Breakfast with the cow and Easter bunny. We all had a blast! I � the nice staff and that its so clean. The food is wonderful
Jeanie Davenport-Devore
Best service and chicken sandwich in town. We eat at all JC locations, never let down. Always fast and yummy! :)
Alli MB
We will drive out of the way to come to this Chick-fil-A. They have by far the best customer service, everyone is always helpful and happy, and they seem to honestly care. They do so much for the community especially the NICU and we are so thankful! We will continue to come here because of the amazing service!
Danielle René Grindstaff
Best customer service in Johnson City! We love the food as well. My oldest son's favorite place to eat! Keep up the great work.
Jennifer Burleson
Amazing customer service and a Market salad are the perfect combination !!
Lauren Mitchell
Great location staffed with enthusiastic and knowledgeable employees.
Josh Delph
Excellent and friendly staff. Eager to go out of the way to take care of the customer.
Susan Oliver
This is the most awesome, helpful eating place ever! The employees are so kind & helpful, especially to a grandmother with 3 grandsons.
Marie Bennett
I go by every weekday morning and they are the best
Scott Holly
It's all according to the staff that's working., like everything it has its good and and bad overall 7
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