Review Nothing Bundt Cakes - Kendall

The cakes here are delicious, the customer service wasn’t the best. However, the young lady did say speak but very blunt, being that I was a first time customer and had to ask a few questions. It wouldn’t stop me from coming back, the cakes were very moist, taste was amazing and i bright three personals confetti, vanilla & carrot. You will not be disappointed and the price was reasonable.

I just left this location after placing an online order the night before. Poor customer service. When I ordered the bundtinis it stated assorted as the only option. I decided to leave special instructions for only vanilla. This was a surprise for my son as he only likes vanilla. When I came to the store to pick up my order the lady that attended me wasn’t very pleasant. I asked if my special instructions were available and she said in a very unfriendly tone that “we don’t allow customization “ I told her that I had not seen that online. This might not be her fault however customer service is missed here. Plus if this business can’t customize a very common flavor then I will be ordering from another place. It is a waste to order 12 bundtinis and only get to have 1/3 of your order eaten. I typically don’t do one star reviews but I left this place very disappointed.

Came here with my sister to try a cake. They had a very tasty sample vanilla cake with cream frosting. When it was time to order, we got a confetti cupcake and oh my God it was delicious. I will definitely be back to order a larger cake. And the store layout was beautiful. Nice little desert shop.

This is literally the best cake I have ever tried!!! I have tried the cinnamon cake from a friend before and loved it !! And after couple of months I decided to pass by since I was in the same plaza. This time I tried the Chocolate Chocolate Cake. And it was a HIT !!! Even better than the Cinnamon Cake. - The customer service is great and friendly - The place is clean - Free Parking

My mother and I frequent this store alot. Between family orders and work. My mother's birthday was 11/11 she entered this store and requested her free birthday cake. She did not have her email available. ADRIANA attended her and was so rude. Even to the point of screaming at my mother. I went yesterday to retrieve her free cake and simply showed ADRIANA the email since she made such a seen the day prior. She Went on to giggle to her fellow workers that she was being harassed. No honey its common courtesy how you treat your customers. Bundt cake really needs to take a good look and observe when a worker is being disrespectful and out of line with a elderly customer. We wil not be returning to this location and submitting a complaint to corporate. All she had to do was pull her phone number and confirm in deed she was in their system. Very disappointing they allow this type of behavior. She was in store November 11,2021 her physical birthday.

I have only great things to say about Nothing Bundt Cakes. The store is very clean and nicely decorated. The staff is very friendly and offer excellent customer service. The bundt cakes are super moist and delicious!

I cannot go in here without leaving with one of each of the minis. So delicious.

I had ordered a vanilla cake and they gave me I believe strawberry instead and I contacted them and they were super helpful in fixing this problem. The cakes are the best they're so moist and soft. The Kendall store super helpful, and very well organized to keep everybody safe.