kallamazoo2
Yummy lunch at Panera, the salad was really good with the apple chips and sauce flavor. The only thing I don't like was how they added onions, but that's okay. As for the sandwich the bread was really good and the chicken was nice and tender and not dry at all. For the heated sandwich it was nice and toasty but the sauce didn't go well with the meat. The pizza was pretty good but it was just too oily and overwhelming for me
Michelle Kelly
I’ve had two bad experiences with the Kent Panera within this past week. I normally go to the Federal Way and it’s always been a good experience. On the 22 of April 2022 I ordered a Strawberry Poppy Seed fruit salad. It came with no poppy seed dressing no dressing at all. Today I ordered a Ceasar chicken salad it came with Greek Goddess dressing no shaved cheese just chicken , romaine lettuce and a few croutons. The first time I spoke with the manager who said there was nothing he could do as I had ordered through Door Dash. How about training your salad prep people and the person who signs off that it was double checked !!! Will not use this Panera again!!!
Matt Smith
Amazing place very good food very peaceful give this place a huge 5 star rating great place to come for breakfast lunch and dinner lots of parking fast service
Angel Goffney
I probably order food from here way more than I need to lol their salads are always so delicious!!! Keep in mind if you order extra chicken it's not the kind that originally comes on the salad. I got a fuji apple chicken salad with extra chicken and the chickens were two different kinds. The broccoli cheddar soup is my favorite. The soup does liquidfy after it gets cold so you'll want to eat it while it's warm and still chunky. Tried two new soups. The tomatoe soup and the corn chowder. The tomatoe soup was delicious. It honestly kind of had a marinara taste to it. The corn chowder was okay. Also tried a new tea, new for me at least. It's the passionfruit green tea. It was a very light and refreshing addition to my meal. Definitely recommend this place. Always very friendly and professional staff. Never have to wait super long when doing curbside pick up.
Mersadies Pringle
They're a little expensive but absolutely delicious. I like the freshness of their ingredients. My favorite dish is the brocolli soup. I could eat that all day! They also do well with their fresh fruits.
Service is good too. The gentleman that helped me bring my plates to our table was fantastic & very interactive & engaged with customers.
Toler Toler
Please CHECK your food. I had already gave a bad review from my second order where they forgot something.
THIS time, I ordered chicken caesar salad, and they forgot the chicken.
I guess "third times a charm" really doesn't apply to everything.
Lesley Blair Paine
We were serve by Isabella (according to our receipt). I tried their hot tea and a bear claw. Both were delicious.
Mariah Burchill
The last few times I have gone in I have noticed two gentlemen helping out with passing out orders. Today I went in and they were full of smiles and just such a happy demeanor. They gave off such positive vibes and interacted with the customers putting a smile on their faces, mine included. Being someone that has worked in the customer service industry for a few years, this is exactly what is needed. People who strive to make other peoples' days. Especially in the world we live in today! So thank you to the two guys whom I did not catch their names. You are much appreciated!
Darci Hall
My apple chicken salad seemed like it was sitting out all day, I got 1 cup of coffee from a chipped mug that continues to chip into my mouth when I was paying attention...then when I got a new cup when I went to the 4 pots to refill all were empty. The table were filthy & needed to be wiped. GrNted it was around lunch but should have staff that watched these types of issues
Dawnielle Herrera
This place is usually on point. However I'm slightly disappointed. We both had lettuce with brown all around the edges. Kinda gross. Also, there was no cheese in my French onion soup, nor croutons either. Not sure if I will be returning.
Angie Fox
We love this location. The staff is always friendly and the food is always good. Christina the manager is always so nice and helpful. This is our favorite place to stop after my daughter finishes gymnastics practice �
Yvonne B Johnson
Always wanted to try this place was able to go 12/14/2016 Different experience very calming the host/server up selled to the max . I work in F&B truly appreciated the effort. I had to stop at the cookie ...�
Meghan N Alan Muenchow
Very disappointed, out of food at 6 PM on a Saturday night when a hockey game is scheduled across the street, very busy and only one cashier, had to wait almost an hour for our food. Our daughter had to throw hers out because we got it so late and it was too hot to eat before we had to leave. Food not that good, sloppy, small portions, waste of time and money. We eat at Panera a lot but now will choose other establishments.
Ashley Purpus
Super slow, spent 25 out of my 30 minute lunch break waiting for a half salad.
But it was good so can’t complain too much.
Lisa Haydon Chambers
When I dine in, the portions are very good size. Today I ordered to go. I portion size was tiny! But, they charged me the same price. Not too happy right now.
Jan Nelson
I've had mediocre to terrible service here repeatedly in the past, but today I received exemplary service from Associate Trainer Kendra. Kendra was attentive and efficient, and made our visit truly enjoyable. I hope this is a sign that things are turning around
Joan Roylance Whiteford
This morning I went to Kent Station Panera to buy the Baker's Dozen. That's supposed to be 13 bagels. In addition today is the last day in January so I was offered the free bagel as well. A dozen plus the bonus for a baker's dozen plus the free bagel should equal 14. But when I opened the container, there were only 12 bagels. They weren't busy at 10:30am so there's really no excuse. I don't plan to return to that location.
Update - the manager called me to apologize a few days into February and said she would mail me a voucher for the cost of my bagels. She said it would arrive "in a few days." She was very nice and I changed my opinion of their store. However it is now Feb 21st and still no voucher. Definitely not returning to Panera in Kent.
Gary Roller
I have going to Panera since it opened in my area. They have had consistently good food at reasonable prices.
Trisha Asbill Schlosser
Food always good ! Service always with a Smile 😊..
Sandra Highberg Sadowski
Great food but a customer stole my wallet while we were eating.
Kathi Nagy
Soup and sandwich 2fer, absolutely delicious, would definitely do it again
Sarah Chan
I don't usually frequent this location, but my family and I were there for the Christmas concert happening across the street last night...Just want to commend the staff for their courteous, cheerful service in the midst of a chaotic dinner concert rush. Special shout out to Cat the manager and the kitchen staff for great service and food!!
Judith C. Willison
Soup never hot enough & they don't post that its made by True Soup Co .
Zoompa Pskipa
Like the sandwich's but the turkey chili soup was my favorite. Hope it could be available every time!.. So Good!
Sarah Langhoff
2 out of the last 3 times we have gone, either the person taking our order was unable to enter our order correctly which required a later refund by the manager or our order was entered correct but received completely wrong. Most recently, our bacon/egg/cheese sandwiches were missing the eggs??? Offering a free bakery item does not cover this mistake since that's not why I visited in the first place. Bryson is a great team member and he is the reason 1 out of 3 times have been acceptable. We will now try to avoid visiting this location when possible.
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